Book Thrifty car rentals in San José

Reviews for Thrifty in San José

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Excellent

7

Good

8

Okay

6

Mediocre

6

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car was cleanper day

get the carcredit card

car availablefriendly staff

great pricecustomer service

6.0

Sales man soy the goverment is thebonly oye to oferta ensurance to cars, carryput to buy with they the opción to cover the renta, BAD operación, because in Costa Rica exists more ensurance companiesReviewed 2022 Apr 02

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8.0

Picking up was very easy! They had my reservation and drove me to their offsite location. The car was waiting for me, I signed some papers and was off! Flopping off was a nightmare, but it want their fault. The road was blocked in both directions, so there was literally no way of getting the car rental back to the rental place. We attempted from one direction and that was 100% impassible. To come at it from the other direction, we needed to go on a toll road and then make a U-turn. When we approached where the rental place should be, that section of the road was closed, too!! I had to park by the barricades (impeding traffic) and walk down the street to ask them what I should do. They told me I needed to move the construction barricades and drive the vehicle down the closed road. There was literally no way of getting to the drop off point without moving barricades. Luckily, we were very early for our flight, so we had time, but I was a little worried for a while, because I had no idea where to take the car.Reviewed 2022 Mar 23

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10.0

Great customer service and no issues with the reservation. The front desk gave us an overview of Costa Rican traffic laws and helped us select the best insurance. They even gave us some other travel tips we used throughout our vacation! Will definitely use them again!Reviewed 2022 Feb 25

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2.0

They added an obligatory insurance that doubled the price!Reviewed 2022 Jan 01

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3.9

I purchased car insurance when I booked the rental and upon arrival I was notified that the Allianz insurance I purchased is not valid in Costa Rica and I had to purchase insurance directly there which added an additional $225 to our rental. Kayak shouldn’t offer car insurance if it’s not accepted in that country.Reviewed 2021 Sep 07

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5.6

Cons:When I arrived at the counter to pick up the car I was told purchasing the rental car's insurance was NOT optional, I had to purchase one of two plans, otherwise they would not rent the car to me. If the insurance was not optional, then it should have been shown in the original price of renting the car. A definite bait & switch which I didn't appreciate. $300 for the car, $250 for the insurance, kind of changes the value of the rental.Reviewed 2020 Mar 12

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6.8

You should give customers a head's up about Costa Rica's insurance polPros:Car was nice, good on gas.Cons:If someone is renting from Costa Rica, you should tell them about the mandatory insurance purchase. My rental went from $63 to ~$400, by far my biggest expense this trip.Reviewed 2018 May 10

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5.6

The final cost was 3 times the price I bookedPros:New car and easy drop offCons:When I booked the car and chose Thrifty the price was 175. At the end it cost me 540 with all taxes fees etc. There was no way to get it for 175. I feel I was misled and will not recommendReviewed 2018 Feb 15

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10.0

Thrifty Car RentalPros:Very friendly service. Threw in a GPS for $5Reviewed 2018 Jan 18

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3.2

MisleadingCons:I had already bought insurance but was told it didn't work in Costa Rica and that I had to buy the insurance they provided. Nothing I said could change this. The insurance ended up doubling the price of the rental. I had also asked about the size of the SUV we were renting prior to arriving and was told it would hold 5 adults comfortably. Not hardly! Ended up having to pay an additional amount to have a somewhat larger SUV. Then on top of all that, they put a $950 deposit amount on my credit card making it unusable to me the rest of my trip. I have NEVER had a car rental company put that large of a deposit on my credit card. NEVER!! That pretty much wiped out my spending money as I only brought two credit cards with me for this trip. It really would have been nice to know all this additional expense before I arrived so I could have adequately planned.Reviewed 2018 Jan 03

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4.8

Insurance ripoffPros:Good pickup location and quick to the counter to pickup the car.Cons:We had a letter from Chase credit card as they required from the thrifty Costa Rica website. He wouldn’t accept it- “it doesn’t state amount covered” - it stated up to the entire value of the car. So we were forced to buy the coverage since where else are you going to go. DO NOT TENT FROM THRIFTY AT THE SJO AIRPORT!Reviewed 2017 Dec 31

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6.0

Disappointed!Pros:The car was comfortable and easy to drive. They had an efficient check in system. Drop off was immediate upon return of the car.Cons:Know that Costa Rica car rentals require purchase of insurance which was an additional $42 a day. This was an unexpected charge and was not budgeted for. Also, we had a flat tire issue that we did not cause, and I know the agency would have no idea of our trustworthiness, but we got no help or guidance with this issue. Our hotel helped us find a tire two hours away where we drove to with the spare tire on.Reviewed 2017 Dec 25

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• How much does it cost to rent a car from Thrifty in San José?

  On average a rental car from Thrifty in San José costs ₪93 per day.

• What is the most popular rental car from Thrifty in San José?

  Economy (Class Economy SUV or similar) is the most frequently booked rental car type from Thrifty in San José.

• How many car rental locations does Thrifty have in San José?

  Thrifty has 3 rental locations in San José. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Juan Santamaria Intl airport (SJO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Juan Santamaria Intl airport (SJO)?

  Yes