Book Enterprise Rent-A-Car car rentals in Syracuse

Reviews for Enterprise Rent-A-Car in Syracuse

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

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Okay

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Fair

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Mediocre

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Poor

1

10.0

Pros:The pick up was very easy. The vehicle was clean and ready to go.Reviewed 2021 Mar 30

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8.8

Pros:Yes I was greeted at the door for pickup and drop off, no issues, everything went smooth.Cons:The car wasn't cleaned well. The car mats were soaked with water. There were two pickles, yes pickles, wedged in between the seats. There was the smell of weed throughout the car. There was a weed spray in the door, called Blunteffects, left behind by the previous renter.Reviewed 2020 Oct 26

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2.8

Pros:Staff said they would drop me off...I was told to be there after 2:30. I was also told they were at the Watertown airport which is not the case and the Sheriff at the airport said they get numerous customers coming there for enterprise. When I got to the right place it was 3:30 because I was at the airport for 20 minutes, on hold with local office waiting for a employee to answer for 20 minutes. When I called again a girl picked up and said I was misinformed by one of the employees and the radius of drop off is 15 miles and no one could take me to Clayton.Cons:Staff needs to know the policies. Website needs to state the radius. Staff needs to answer the phone...I have yet to get through to the Syracuse staff to dispute the bill. I got charged 173 and The Syracuse guy gave me paper work for 139Reviewed 2020 Oct 08

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10.0

Pros:Everything was excellentReviewed 2020 Sep 06

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6.0

Pros:YesCons:Make sure vehicle is completely ready for long distanceReviewed 2020 May 03

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10.0

Cons:It was great. They gave us a bigger vehicle and even paid for our Ride to the airport because the shuttle was not available.Reviewed 2019 Jun 30

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7.6

Pros:Friendly staff, pick up/drop off quick and easyCons:Looked at rental prices in the AM, went to book it later in the afternoon and price/day almost doubled. Asked why and they said prices can change hourly. So if you see a good deal book it immediatelyReviewed 2019 Feb 08

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8.4

Pros:Simple, very helpful staffCons:Insurance and liability insurance expense because my insurance co. would not cover a 12 person van.Reviewed 2018 Dec 13

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8.0

Cons:I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.Reviewed 2017 Jun 13

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10.0

Pros:Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.Reviewed 2017 Apr 03

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4.0

Pros:Allowed me to book a rental a downtown instead of airport - the enterprise folks then stiffed me for 100+ car since they pretended that there was no reservation.Reviewed 2017 Mar 18

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10.0

Pros:Truck we rented was very comfortable. We felt safe driving in very poor weather conditions.Reviewed 2017 Feb 04

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• What is the most popular rental car from Enterprise Rent-A-Car in Syracuse?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Syracuse.

• How many car rental locations does Enterprise Rent-A-Car have in Syracuse?

  Enterprise Rent-A-Car has 2 rental locations in Syracuse. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Hancock Intl airport (SYR)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hancock Intl airport (SYR)?

  Yes