Book Enterprise car rentals in Syracuse

Syracuse, NY, United States
16 Aug — 23 Aug
Same drop-off
Syracuse, NY, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Syracuse

Overall Rating8.3 ExcellentBased on 31 reviews
Cleanliness
8.1
Comfort
8.4
Overall
8.3
Pick-up/Drop-off
8.3
Value for money
8.2

Recent reviews

Traveler rating
11
2
1
1
1
Find reviews that mention:
10.0
I rent cars at the Syracuse airport several times per year. My experience has ranged from "fine" to outright horrible. I will only rent from Enterprise from now on. I had a great experience with a very friendly clerk at check-in. A nice, clean car that doesn't smell like smoke - no small thing these days - and a friendly staff member at drop-off. I'm moving my business to Enterprise.Reviewed 2022 May 10
review fromkayak
1.9
I booked a car at the airport in Syracuse, just to find out that the car was never booked there but in the downtown. Which, naturally caused some issues as I had to head out for a customer dinner held in Skaneateles and then next day to our production site in Auburn. This situation caused the issues as well to Enterprise, as they had cars on the airport booked for other customers already. Eventually, we resolved the situation luckily, with loads of energy lost and nervousness around time, money and energy. Thus, I never even took over the car booked through Kayak as there was no sense for me to book the car in downtown Auburn - which was my end destination from the airport in Syracuse.Reviewed 2021 Oct 06
review fromkayak
10.0
Pros:The pick up was very easy. The vehicle was clean and ready to go.Reviewed 2021 Mar 30
review fromkayak
8.8
Pros:Yes I was greeted at the door for pickup and drop off, no issues, everything went smooth.Cons:The car wasn't cleaned well. The car mats were soaked with water. There were two pickles, yes pickles, wedged in between the seats. There was the smell of weed throughout the car. There was a weed spray in the door, called Blunteffects, left behind by the previous renter.Reviewed 2020 Oct 26
review fromkayak
2.8
Pros:Staff said they would drop me off...I was told to be there after 2:30. I was also told they were at the Watertown airport which is not the case and the Sheriff at the airport said they get numerous customers coming there for enterprise. When I got to the right place it was 3:30 because I was at the airport for 20 minutes, on hold with local office waiting for a employee to answer for 20 minutes. When I called again a girl picked up and said I was misinformed by one of the employees and the radius of drop off is 15 miles and no one could take me to Clayton.Cons:Staff needs to know the policies. Website needs to state the radius. Staff needs to answer the phone...I have yet to get through to the Syracuse staff to dispute the bill. I got charged 173 and The Syracuse guy gave me paper work for 139Reviewed 2020 Oct 08
review fromkayak
10.0
Pros:Everything was excellentReviewed 2020 Sep 06
review fromkayak
6.0
Pros:YesCons:Make sure vehicle is completely ready for long distanceReviewed 2020 May 03
review fromkayak
10.0
Cons:It was great. They gave us a bigger vehicle and even paid for our Ride to the airport because the shuttle was not available.Reviewed 2019 Jun 30
review fromkayak
7.6
Pros:Friendly staff, pick up/drop off quick and easyCons:Looked at rental prices in the AM, went to book it later in the afternoon and price/day almost doubled. Asked why and they said prices can change hourly. So if you see a good deal book it immediatelyReviewed 2019 Feb 08
review fromkayak
8.4
Pros:Simple, very helpful staffCons:Insurance and liability insurance expense because my insurance co. would not cover a 12 person van.Reviewed 2018 Dec 13
review fromkayak
8.0
Cons:I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.Reviewed 2017 Jun 13
review fromkayak
10.0
Pros:Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.Reviewed 2017 Apr 03
review fromkayak

Where can I find Enterprise car rentals in Syracuse?

523 W Genesee St, Enterprise car rentals

Address

523 W Genesee St

Hours

Monday08:00 - 17:00
Saturday09:00 - 13:00
Tuesday08:00 - 17:00
Sunday10:00 - 14:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 315 423 0022

Address

1000 Col Eileen Collins Blvd

Hours

Monday07:00 - 23:59
Saturday07:00 - 23:59
Tuesday07:00 - 23:59
Sunday08:00 - 17:00
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59

Phone

+1 833 813 5267

Good to know

Most popular location

1000 Col Eileen Collins Blvd

Most popular car type

Economy

Top tips for renting a car from Enterprise in Syracuse

  • Economy rental cars from Enterprise in Syracuse are around 57% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Syracuse