Cons: There was a huge line at the counter, and a long wait to pick up my car. I was supposed to get a full size car but the only car they had left was a compact. Awful experience!
Pros: Staff was nice. However they helped as little as possible, but over all the experience was. Okay.
Cons: The vehicle had a sticker on the door saying it was cleaned. A baby sock was found in the back hatch area, which should have been easily found if cleaned. The worst part was a strong odor coming from the driver side back seat. Terrible smell, I drove straight from NY to Fl. When I got home my wife told me it smelled like baby vomit or spilt formula.
Pros: Not friendly, didn’t have my car, I’m gonna write a horrible Yelp review
Cons: Literally anything. You did nothing right
Pros: Staff members. Girl that had to downgrade me from an SUV to a full size vehicle was just doing her job.
Cons: Don't use a debit card unless you only want a maximum of a full size car. I requested an SUV because I had to travel and the weather got pretty bad. I had to downgrade to the Maxima and the handling was terrible. I understand there's rules but my debit card has more cash on it than most credit cards. They could have done a larger deposit or something to secure the vehicle I requested. I needed the vehicle so I couldn't cancel or change things.
Cons: Car didn’t have brake.very dangerous to drive
Cons: Drop off instructions could have been posted to be more clear
Pros: The staff said I could get reimbursed for any expenses beyond my original reservation with Dollar if I was able to obtain a car from another company. They gave me the contact info for their manager.
Cons: They had no cars. I was depending on picking up a vehicle to travel for business and when I arrived, they had nothing left despite my reservation.
Pros: Easy access to rental car desk and car
Pros: Counter staff was very friendly and helpful!
Cons: Agent at the counter was excellent. However, I found it extremely difficult and time consuming to communicate over the phone. I must have been on for over a half hour. In my opinion it is terrible customer service when you go into the world of press 1 for this and press whatever for that. I tried to hit 0 to get an operator and it was impossible. Also, was transferred twice and couldn’t seem to find the right department. It would be much easier if you could talk to a human from the start.
Cons: Everything..they weren't there and stranded my parents at midnight
Pros: Pick up and drop off was simple. Girl at the pickup desk was very kind and conversational.
On average a rental car from Dollar in Syracuse costs ₪128 per day.
Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Dollar in Syracuse.
Dollar has 1 rental location in Syracuse. Take a look at our Dollar rental location map to find the best rental cars near you.