Book Dollar car rentals in Syracuse

Reviews for Dollar in Syracuse

Recent reviews

Traveler rating

Wonderful

2

Very good

3

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

10

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car was cleanrented the car

4.0

The pickup process for Dollar is broken. They make reservations without having the cars to fill them. Every other company had no line, while Dollar had 15 people in line because they had no cars to rent. We waited an hour for a car to “be cleaned” and given to us. The employee was unapologetic and dressed in athletic shorts and a gray T-shirt while giving the impression that he didn’t care. Meanwhile, I returned the car 18 hours ago and I still haven’t seen a turn in receipt in my email. Pay the extra money and rent from someone else.Reviewed 2023 Jul 04

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8.0

CSR’s were lacking in courtesy.Reviewed 2022 Nov 02

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2.0

I reserved weeks ahead of time, but when I got there, thu said that they didn't have a car. They explained that they book many more reservations than they actually have cars for. They didn't seem to care about that policy negatively affecting travelers. I waited for two hours, and was eventually able to get a car. Th clerk wasn't apologetic in the slightest.Reviewed 2022 Oct 12

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2.0

Dollar refused to rent me the car because I had a debit card. They had a policy document they showed me that clearly stated they would accept a debit card if the card carried a Visa or MC logo (it does), and I could provide proof of a return flight (I showed them my ticket). They still refused saying that is not what their policy means. I missed my return flight and had to purchase a hotel stay and new airline ticket because of Dollar employees at SyracuseReviewed 2022 Aug 08

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6.0

Dollar had over rented their cars, so we had to wait 1/2 hour despite having a reservation. Once we were given a car, it severely smelled of cigarette smoke. We went into trade the car, and the woman working the front desk was very gracious and accommodating. Without her, this would be a 1 star review. She turned it around for us by providing us with a small upgrade and prompt service. She is worth five stars to dollar; whomever was checking cars prior to them being rented needs to do a more thorough job.Reviewed 2022 May 26

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8.0

Additional charges with no clear understanding what they are for.Reviewed 2021 Nov 10

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10.0

Sirius in carReviewed 2021 Nov 09

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1.9

They were CLOSED when I arrived. My flight was changed at the last moment and I arrived a little later then expected and no one was there for me to get my car. Had to rent a car from Alamo and still have not heard anything about a REFUND on what was paid.Reviewed 2021 Sep 10

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1.9

Refused to honor same day reservation.Reviewed 2021 Aug 05

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1.9

Our vehicle was dirty inside. There was food on the carpet and garbage in the side of the doors. The registration in the glove box was expired. The car did not smell like it had been cleaned.Reviewed 2021 Aug 02

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3.9

Car did not run well. Would shake over 55 MpH. Seats were dirty and looked worn out. Cost to rent was super inflated.Reviewed 2021 Jul 26

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7.9

All was great except that the keys were not at the check in desk for any of the cars.Reviewed 2021 Jul 24

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• What is the most popular rental car from Dollar in Syracuse?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Dollar in Syracuse.

• How many car rental locations does Dollar have in Syracuse?

  Dollar has 1 rental location in Syracuse. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Hancock Intl airport (SYR)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Hancock Intl airport (SYR)?

  Yes