Find reviews that mention:
8.4
Pros:YesCons:The pick up agency tried to rent me the wrong size class car, and if I hadn't called them out on it, would have been charged for the smallest car they had when infect I paid for bigger.Reviewed 2020 Jan 27
review from![kayak]()
9.6
Pros:Great staff, easy pickup and drop-off, no issues and good clean carsCons:Better signage in cape Canaveral location, but it's only due to hurricane damage - so understandableReviewed 2019 Dec 16
review from![kayak]()
5.2
Cons:They did not have the level of vehicle we reserved and were not helpful accommodating us even though it was their mistake.Reviewed 2019 Oct 21
review from![kayak]()
2.8
Pros:The vehicle was nice but filthy.Cons:Check-in was slow and disorganized. Was blamed for damage already on vehicle.Reviewed 2019 May 30
review from![kayak]()
6.4
Pros:Making the reservationCons:Not being told that they don't have a car for me and it could be 3-4 hours before they do. Being told that others made reservations before mine and they will come first. Being charged an additional $40 for an upgrade if I really needed a car right now. Person acknowledging that they know it issueReviewed 2019 Apr 08
review from![kayak]()
2.0
Cons:The problem wasn’t with hertz, it was with kayak. I reserved a car, thru kayak, walked a couple miles to get to hertz, only to find out that there wasn’t ANY cars available. Don’t make reservations thru kayak.Reviewed 2019 Mar 24
review from![kayak]()
10.0
ExcellentPros:Got a new car, very clean and comfortable. Staff was very friendly. Will rent there againCons:Busy road in front of business, but is next to the port and good locarionReviewed 2019 Feb 08
review from![cheapflights]()
5.2
Great rental, but long waitPros:Rental was quick, once I reached the counter. Car was just as advertised. Associate at the counter was courteous.Cons:It was a very long wait at Hertz, Cape Canaveral. I was only 5th or 6th in line, but I waited over 30 minutes. Also, to make matters worse, there was no AC in the building.Reviewed 2018 Aug 04
review from![kayak]()
10.0
Beats airport rental feesPros:Easy pick up and drop off experience. Great value as well - much less than if I rented at the airport!Reviewed 2017 Nov 29
review from![kayak]()
10.0
Cons:GOOD customer servicesReviewed 2017 Nov 20
review from![kayak]()
9.2
The staff was very accommodating given my wiring hours and need for aPros:Very accommodating staff, was helpful with my work hours pushing my pick up time later than I expected. They were also professional when noting the cars condition before I️ took it.Cons:Ergonomics of the front door entry took some getting used to.Reviewed 2017 Nov 15
review from![kayak]()
10.0
Great Hertz rental place in Cocoa BeachPros:Agents were great, car was awesome.Cons:They need a new sign it was hard to find. I guess it was damaged by the hurricane. Trust your GPS and look into the parking lot for the yellow trucks.Reviewed 2017 Nov 14
review from![kayak]()