Guest reviews
Overall rating
7.4
Good
Based on 41 reviews
Cleanliness
7.7
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
7.6
Skip to main content
More
Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveler rating
11
3
4
1
3
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
-
8.4
Pros: Yes
Cons: The pick up agency tried to rent me the wrong size class car, and if I hadn't called them out on it, would have been charged for the smallest car they had when infect I paid for bigger.
review from
-
9.6
Pros: Great staff, easy pickup and drop-off, no issues and good clean cars
Cons: Better signage in cape Canaveral location, but it's only due to hurricane damage - so understandable
review from
-
5.2
Cons: They did not have the level of vehicle we reserved and were not helpful accommodating us even though it was their mistake.
review from
-
2.8
Pros: The vehicle was nice but filthy.
Cons: Check-in was slow and disorganized. Was blamed for damage already on vehicle.
review from
-
6.4
Pros: Making the reservation
Cons: Not being told that they don't have a car for me and it could be 3-4 hours before they do. Being told that others made reservations before mine and they will come first. Being charged an additional $40 for an upgrade if I really needed a car right now. Person acknowledging that they know it issue
review from
-
2.0
Cons: The problem wasn’t with hertz, it was with kayak. I reserved a car, thru kayak, walked a couple miles to get to hertz, only to find out that there wasn’t ANY cars available. Don’t make reservations thru kayak.
review from
-
10.0
Excellent
Pros: Got a new car, very clean and comfortable. Staff was very friendly. Will rent there again
Cons: Busy road in front of business, but is next to the port and good locarion
review from
-
5.2
Great rental, but long wait
Pros: Rental was quick, once I reached the counter. Car was just as advertised. Associate at the counter was courteous.
Cons: It was a very long wait at Hertz, Cape Canaveral. I was only 5th or 6th in line, but I waited over 30 minutes. Also, to make matters worse, there was no AC in the building.
review from
-
10.0
Beats airport rental fees
Pros: Easy pick up and drop off experience. Great value as well - much less than if I rented at the airport!
review from
-
10.0
Cons: GOOD customer services
review from
-
9.2
The staff was very accommodating given my wiring hours and need for a
Pros: Very accommodating staff, was helpful with my work hours pushing my pick up time later than I expected. They were also professional when noting the cars condition before I️ took it.
Cons: Ergonomics of the front door entry took some getting used to.
review from
-
10.0
Great Hertz rental place in Cocoa Beach
Pros: Agents were great, car was awesome.
Cons: They need a new sign it was hard to find. I guess it was damaged by the hurricane. Trust your GPS and look into the parking lot for the yellow trucks.
review from
Where can I find Hertz car rentals in Cape Canaveral?
FAQs about renting a car from Hertz in Cape Canaveral
What is the most popular rental car from Hertz in Cape Canaveral?
How many car rental locations does Hertz have in Cape Canaveral?
Does Hertz have a car rental location at the airport: Orlando airport (MCO)?
Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?
Cars
Car rentals in the United States
Car rentals in Florida
Car rentals in Cape Canaveral
Cape Canaveral Hertz car rentals