10.0
Pick up was faultless - easy to find at terminal 3 Toronto, and also return was easy to find, park and hand over car. Reported a few issues with the car to ensure the next person didn't have same problems - basically wiper needed renewing and service!, otherwise all good! Staff were helpful and curtious.. 10 out of 10!Reviewed 2023 Sep 19
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2.0
Never using hertz ever againReviewed 2023 Aug 02
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6.0
Long wait to collect car, wasn’t clear what insurance was included in the pre-booked priceReviewed 2023 Jul 13
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2.0
Customer service was very poor and disappointed. I have never seen so poor behave before like experienced this time with hertz.Reviewed 2023 Jul 03
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2.0
I canceled my rental and had issues retrieving my refund, the location didn't even know my reservation was cancelled.Reviewed 2023 Jun 22
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8.0
Line was a bit longer than expected for pick-up, but otherwise fine.Reviewed 2023 May 23
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10.0
Great experienceReviewed 2023 May 22
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4.0
The car wasn’t ready and they gave us a cheaper car for the same price.Reviewed 2023 Apr 09
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8.0
Pick up was okay poor signage dark and exiting airport terrible!Reviewed 2023 Mar 24
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10.0
Very friendly and organized. Awesome service. We will be using them again!!Reviewed 2023 Mar 17
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8.0
Great service! The only reason why I am not giving 5 stars is that the website mentions that they have ski racks available for rental but they did not really have it.Reviewed 2023 Feb 26
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10.0
Among, if the not the best car rental experience I've had, Fair price for a Ford Edge. Ready to go as anticipated, Only thing that would have helped is clearer instructions on the location of the drop box for keys on return. I found it and was able to assist another traveller with the same issues.Reviewed 2023 Feb 17
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