Book Hertz car rentals in Santa Ana

Santa Ana, CA, United States
19 Aug — 26 Aug
Same drop-off
Santa Ana, CA, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Santa Ana

Overall Rating7.4 GoodBased on 268 reviews
Cleanliness
8.0
Comfort
7.7
Overall
7.3
Pick-up/Drop-off
7.0
Value for money
7.3

Recent reviews

Traveler rating
63
20
32
33
3
Find reviews that mention:
8.0
There was a really long line to pick up the car and then when we got to our car it had a "Routine maintenance required" message displayed so then we had to wait again to get a new car. Quicker check in/customer service would have been great!Reviewed 2022 Aug 08
review fromkayak
2.0
When picking up the car, received demeaning / condescending treatment from the front desk person. Further, once check-in had been processed, it took more than 20 minutes for the car to be delivered to me.Reviewed 2022 Jul 27
review fromkayak
8.0
We got a cute little spark. Everything went well and the staff was great!Reviewed 2022 Jul 11
review fromkayak
10.0
Very friendly and accurate. Can't say that anything could have been better. Thank you for making our trip comfortable.Reviewed 2022 Jul 02
review fromkayak
2.0
I had to use another company. There customer service was badReviewed 2022 Jun 14
review fromkayak
4.0
I was late due to a massive accident and needed to call. There was no person to answer only a series of ways telling you to go to their website which is not helpful when driving. So when I arrived they were closed and I had to go back in the morningReviewed 2022 May 25
review fromkayak
2.0
The day I had to leave the car in Downtown Las Vegas CIRCA HLE the attention was terrible. First of all, the instructions on the exact place to return the car are not clear (Wednesday , April 20, 2022). Second, I was there 20 minutes before the time to return the car, but no Hertz agent was at your letter. Since there was no one at the Hertz desk, I called Hertz Customer Service and explained what was happening as I had nowhere to leave car keys. The customer service agents were very nice and told me to leave the keys on the empty desk as the person who was supposed to be there has disappeared. Hours later, around 2:30 pm, the Hertz agent who should have been at his desk called me on my cell phone with a threatening tone and yelled at me asking where the keys were. This agent was very rude and accused me that if I did not find the car key I would be responsible for the total loss of the vehicle, I explained to him what had happened and where I had left the key, besides the Customer Service agent told me that leave the key on his the desk. But the agent to receive the car yelled at me and said that he was going to look for the keys but I was responsible for not finding the keys, he also said that if he found them he would notify me. It is important to mention that everything must be recorded in the flames that I made for customer service. I was very worried, I was near the place where the car was delivered so I went back to talk personally with the rude person who yelled at me on the cell phone but when he arrived he just told me I already found the key. In conclusion it was a terrible day for me, the worst attention I've ever had and I received yelling, also they never confirmed that they received the keys. For him to finish the car when they gave it to me it had a terrible smell. Very bad attention. I would NEVER recommend them.Reviewed 2022 Apr 28
review fromkayak
10.0
I paid $151.00 for a day. That is expensive. Rate needs to come downReviewed 2022 Mar 28
review fromkayak
6.0
pickup at santa ana airport was bad, in the basement of a garage, line was longReviewed 2022 Mar 17
review fromkayak
8.0
Love how easy it was to get on the road. The 30+ minute wait to get the car was challenging. Staff was doing the best they could.Reviewed 2022 Mar 09
review fromkayak
2.0
The car had over 60k miles and was very dirty. The person was very rude who rented the car. I was advised by Kayak to request a refund for my double booking from Hertz but he told me the was too busy to assist me.Reviewed 2022 Feb 17
review fromkayak
2.0
I was charged for a tank of gas even though the car was brought back with a full tank. The attendant said he could not refund to my credit even though he was able to charge my credit card. He was very unprofessional. I told him he was stealing money. I will not rent from Hertz again and I will put a stop payment on charges.Reviewed 2022 Feb 15
review fromkayak

Where can I find Hertz car rentals in Santa Ana?

18601 Airport W. North, Hertz car rentals

Address

18601 Airport W. North

Hours

Friday06:00 - 23:00
Wednesday06:00 - 23:00
Saturday06:00 - 23:00
Tuesday06:00 - 23:00
Thursday06:00 - 23:00
Sunday06:00 - 23:00
Monday06:00 - 23:00

Phone

+1 949 224 6700

Address

1614 S Main St

Hours

Friday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday09:00 - 12:00
Tuesday08:00 - 17:00
Thursday08:00 - 17:00
Monday08:00 - 17:00

Phone

+1 714 541 5822

Address

19051 Airport Way North

Phone

+1 949 224 9700

Good to know

Most popular location

18601 Airport W. North

Most popular car type

Economy

Average price

₪171/day

Good deal

₪170/day

Top tips for renting a car from Hertz in Santa Ana

  • 25% of our users found rental cars from Hertz in Santa Ana for ₪170 or less
  • Economy rental cars from Hertz in Santa Ana are around 63% cheaper than other car types, on average

FAQs about renting a car from Hertz in Santa Ana