Book Hertz car rentals in Santa Ana

Reviews for Hertz in Santa Ana

Recent reviews

Traveler rating

Wonderful

7

Very good

9

Good

2

Okay

4

Fair

3

Mediocre

0

Poor

20

4.0

I’m not sure where the problem resides, but our reservation on KAYAK was not clear and accurate. We called Hertz to inquire about possibly picking a car up earlier. They informed us that the car that we had rented was a managers, special and that deal was an electric car. We did not realize that we would have to drive an electric car 400 miles to return it at another location. We had to get another car and that raised our rental by $50 not including tax.Reviewed 2024 Apr 14

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2.0

Car was 4 yrs.old not washed, tape on front glass and window, did not run smooth, check engine light came on after just a couple days! Tried to exchange or even get downgrade for better car! Closed me out early, which I did not want to do?! Lost 2 days of rental lost 2 grays lf work and left stranded at Hertz office!! Plus on top of that !! Charged me even more!! Than agreed price.Reviewed 2024 Jan 13

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2.0

I reserved an economy car in advanced and when I went to Hertz to get the car, I was told that they were all out of economy cars. I had to pay additional money to upgrade to the next available grade car since they wouldn't upgrade me for free. Really unhappy about this switch and bait tactic.Reviewed 2023 Nov 08

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6.0

When pick up car, the rep didn’t clearly give information on the return location. The car is 36k miles and condition is under expectation .Reviewed 2022 Oct 05

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4.0

We received a car that wasn’t what we ordered. We would have liked to have been given what we ordered or something similar.Reviewed 2022 Jan 03

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4.0

What could be better?: Provide a vehicle that is actually equivalent to the one reserved. When a 4WD drive car is reserved, a 4WD should be provided. The car I rented was dirty. Hairs on upholstery and coffee foam on interior door handle. Additionally pressure was low in one tire and they tire didn’t hold pressure after we put in air.Reviewed 2022 Jan 02

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2.0

After 2 houre my car was dead!!!! After 8 houre there chang it!!!!!I call them 4 timesReviewed 2021 Dec 31

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10.0

Super quick process and saved so much money!Reviewed 2021 Dec 24

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4.0

Return was not good. Too many returns and not enough staffReviewed 2021 Dec 07

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4.0

The agent did not go over the car and when I got to it, there were tons of scratches etc. one of the other hertz people said to ignore it, that it was already noted. Also was told that I’d get credited for the gas I prepaid for if I went under 100 miles. I did and barely used gas and no credit was given. Disappointed.Reviewed 2021 Dec 02

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8.0

People not in good mood when picking up.Reviewed 2021 Nov 30

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6.0

Pros:Car was clean and comfortable.Cons:Wait time to pick up carReviewed 2021 May 17

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More

• What is the most popular rental car from Hertz in Santa Ana?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Santa Ana.

• How many car rental locations does Hertz have in Santa Ana?

  Hertz has 3 rental locations in Santa Ana. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes