Cons: My car had a flat tire and was gross and dirty and ended up needing to be replaced which made us miss a lot of things ur vacation
Pros: Good customer service no long wait
Pros: The vehicle was bigger and more luxurious than the one we had booked. We had booked a Nissan Pathfinder and were upgraded to a Chevy Tahoe XLT with leather interior and apple carplay. The employee, Mrs Cibrian at the Hertz in John Wayne Airport was polite, efficient and overall very pleasant to do business with.
Cons: The vehicle started off great but after about 30 miles began to make brake noise and the braked began to fade and the vehicle would shake and squeal when coming to a stop.
Pros: Pick up was ok
Cons: Returned car pretty much full tank but needle was marginally under full and they made me go refill it or would charge me $36-40. Wasted time topping it off for $5-6 more which was less than 2 gallons. They be actin petty
Cons: Car smelled of smoke and cheap perfume. Car was a tin can so poorly made.
Pros: They were fine
Cons: Lack of staffing
Pros: The OC Airport staff member was very helpful. The Denver Airport staff member was non-existent. I had to leave the car without being completing the payment portion because there were no Hertz staff in any direction.
Cons: See above
Pros: Super easy.
Pros: Very clean and efficient
Cons: Got stuck with a mini van even though I reserved a sedan. Not a fun drive but oh well.
Pros: Inexpensive upgrade
Cons: Accessibility to rental site
Cons: Newer bluetooth
Pros: Nice clean car, easy drop off.
Cons: Pickup took forever. Short line to pick up but took so long! Not sure why. And once I get as checked in again it took a long time to actually get the car. In total from getting in line to getting the car took an hour. I’m used to other rental companies taking only about 15 minute.
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Santa Ana.
Hertz has 3 rental locations in Santa Ana. Take a look at our Hertz rental location map to find the best rental cars near you.