Book Payless car rentals in Hanover

Hanover, MD, United States
17 Aug — 24 Aug
Same drop-off
Hanover, MD, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Hanover

Overall Rating7.0 GoodBased on 350 reviews
Cleanliness
6.9
Comfort
7.2
Overall
6.8
Pick-up/Drop-off
6.7
Value for money
7.2

Recent reviews

Traveler rating
84
34
27
79
0
Find reviews that mention:
2.0
I went to the counter but didn't finish the booking since the agent required that I produce all of my insurance papers not just my insurance card...which I had. This is the typical proof of insurance. They had some questionable reason for this requirement but it was obvious that it was just a ploy to force me to purchase their expensive insurance. I walked away and didn't finish the booking.Reviewed 2022 Jan 31
review fromkayak
10.0
Pros:Great rental.Cons:Nothing. Everything was fineReviewed 2020 Nov 01
review fromkayak
3.6
Pros:The other rental company that helped usReviewed 2020 Aug 23
review fromkayak
2.0
Cons:Payless in BWI is closed and has no cars available for the last few months. However, they are still accepting reservation! Don't be fooledReviewed 2020 Jul 30
review fromkayak
2.0
Cons:We showed up for our reservation only to be greeted by a sign at the counter saying “ no cars available “. We had to scramble and rent from another company at twice the price. There was no one at the counter. Why is kayak booking reservations for Payless at BWI if they clearly aren’t running?Reviewed 2020 Jul 27
review fromkayak
2.0
Cons:Booked a rental and showed up to pick up the car and there was no one at the counter. There was only a sign saying No cars available. Very unprofessional and caused unnecessary stress at the start of a trip.Reviewed 2020 Jul 26
review fromkayak
2.0
Pros:Nothing. No one was there and I was unable to rent the car.Cons:Someone could have been there and they could have had a car there since I booked it a week earlier.Reviewed 2020 Jul 22
review fromkayak
2.8
Pros:Nothing. They were not present - only a sign saying they were out of cars.Cons:No one was present even though we had a car reserved. There was only a hand-written sign saying they were out of cars. We were stuck without a car and no transportation. It was a nightmare. We could not get in touch with Payless by phone and we were put on a callback list with Kayak because their hold times were over an hour. We were totally stuck with no recourse.Reviewed 2020 Jul 20
review fromkayak
2.0
Cons:The Payless car rental has closed at BWI. I received a confirmation email from kayak just a few hours before I arrived at BWI to find it closed. Then when I called Kayak customer service I couldn’t get through. They finally called me back after I’d spent twice as much at another rental car agency snd they said there was nothing kayak could do. I won’t use kayak again. Unreliable.Reviewed 2020 Jul 20
review fromkayak
2.0
Cons:We got to site to pick up our car and there was a sign that said “sorry no cars” and there was no one at the desk to even ask a question to.Reviewed 2020 Jul 14
review fromkayak
2.0
Pros:Nothing, reserved car week earlier, got to the rental location and it was CLOSED! Sign read " No cars available"!!! WTF????? I will NEVER rent a car from them or their sister company Avis again. NEVER. I ended up paying another $120 for a competitor's car. I am suing.Cons:Everything, read above. Give me my $120!!!!Reviewed 2020 Jul 07
review fromkayak
2.0
Pros:Nothing to like....no staff or cars. Had to find another rental car company once I saw the sign closed....went out of business. I received no email or call...I was stuck without a car.Cons:Send out an email before arrival dateReviewed 2020 Jul 07
review fromcheapflights

Where can I find Payless car rentals in Hanover?

7426 New Ridge Road, Payless car rentals

Address

7426 New Ridge Road

Hours

Friday08:00 - 22:00
Sunday08:00 - 22:00
Saturday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Monday08:00 - 22:00
Thursday08:00 - 22:00

Phone

+1 410 859 1800

Good to know

Most popular car type

Economy

Top tips for renting a car from Payless in Hanover

  • Economy rental cars from Payless in Hanover are around 55% cheaper than other car types, on average

FAQs about renting a car from Payless in Hanover