Guest reviews
Overall rating
6.8
Good
Based on 13 reviews
Cleanliness
7.2
Comfort
6.9
Pick-up/Drop-off
6.6
Value for money
6.7
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Pros
"Car was nice and clean"
(in 2376 reviews)
"The staff was very helpful"
(in 959 reviews)
"So amazing customer service from Brad"
(in 242 reviews)
Cons
"Thrifty's customer service was terrible."
(in 203 reviews)
"Car was very dirty inside."
(in 69 reviews)
""Nothing, no cars were available.""
(in 2242 reviews)
Recent reviews
Traveler rating
3
2
1
1
1
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8.8
Pros: Quick and easy pickup and drop off.
Cons: Windshield washer fluid was low and ran out. They discounted for my inconvenience.
review from
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6.8
Pros: Reserved the rental months a head of time saving me quite a bit of money.
Cons: The charge that was put on hold on my account was an astronomical price compared to what I paid for the entire rental. I'm talking they put a hold on almost 4 times the amount of the entire rental.
review from
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3.6
Cons: Rent a medium class car, and receive a compact car very frustrating
review from
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8.0
Pros: Was great for our need
review from
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10.0
Bang for your buck without waisting your time!
Pros: The transaction was quick and easy with no hassle.
Cons: No complaints.
review from
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2.0
Terrible
Cons: I have rented a car with my bank credit/debit card for the last 3 years...Unbeknownst to me they now require a major credit card which I didn't find out until I was at the counter. If this was disclosed prior I could have made other arrangements. Instead I was totally left on the day we were leaving without a car. I will never use Thrifty
review from
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6.0
Ehh..
Pros: Inexpensive
Cons: Vehicle had stains on seats. Marked up on the bumper. Very uncomfortable seats. Plus it was a junk kia.
review from
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10.0
Great price
Pros: Car was comfortable, clean and got good gas mileage. Love the ease of renting out of Fort Wayne.
Cons: Nothing
review from
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