Guest reviews
Overall rating
7.3
Good
Based on 16 reviews
Cleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
7.3
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Pros
"Price was reasonable and the car was brand new."
(in 4 reviews)
Cons
"Horrible experience with this company."
(in 3 reviews)
"No 45 minute wait in line!"
(in 4 reviews)
"Not actually located at airport."
(in 5 reviews)
Recent reviews
Traveler rating
7
2
2
0
3
Find reviews that mention:
credit card
hidden fees
rental agency
customer service
time to pick
liability insurance
went airport
low price
minute wait
horrible experience
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8.4
Pros: U-Save was great. Its a small operation but they definitely hustle and you get great value for your money.
review from
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2.0
Terrible rental car services!
Pros: Nothing.
Cons: The people were rude. There were a lot of limitations and not very well communicated through online orders. Deposit fees were very high and they were not very helpful. I would never recommend this car service to anyone! Don't waste your time and money!! Please pick another option!
review from
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10.0
Everything was right
Pros: I had only a 10 minute wait to be picked up, and both U-Save people were very friendly. I liked having the car rental a little away from the airport: airports are hard for me to navigate out of, and find my way back in later in the week. This way, I could start out right on a street. Easy! The car worked perfectly, the deal was great,.
review from
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2.0
Kayak/ CarRentals.com/ U-Save All terrible custome
Pros: Nothing
Cons: I called U-save the day after I made the reservation to confirm it was unlimited miles. It wasn't. I wanted to cancel the reservation and I have contacted.Kayak, u-Save, and CarRentals.com to help cancel the reseravtion. The reservation STILL HAS NOT BEEN CANCELED. It's been over 2 weeks. No one can seem to help me. I was promised a 50% refund for the cancelation and I have received no refund whatsoever. I am still trying to chase down the cancellation and this was a horrible experience.
review from
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9.2
Pros: Very pleasant and enthusiastic employees. Prompt service, the car was ready to go.
Cons: Short wait for the shuttle.
review from
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2.0
Cons: They called me to let me know they were closing before my reservation time and did not refund me my money.
review from
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10.0
Pros: Very professional and polite!
Cons: Nothing
review from
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8.0
Pros: very cheap for a good vehicle
Cons: Difference in mileage booked on website versus what was offered at the desk
review from
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10.0
Shockingly wonderful!
Pros: Amazing rates, clean car, friendly and timely service. Best of all? No 45 minute wait in line! They pulled the car right out front for me. Happy and courteous employees make all the difference in the world. I can't believe it was this good at such low rates!
review from
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4.4
Rip off
Pros: The car was somewhat clean
Cons: U-Save charged me more than double the price I paid on Kayak due to me "going over the allotted mileage". However, not once was a mileage limit mentioned when I made the reservation, when I picked up the car, or when I signed the contract. This company is a complete ripoff and I will not give them another penny of my money.
review from
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10.0
Great service and great rental
Pros: The cost was very, very good compared to others. Car in great shape no problems.
review from
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7.6
Cons: Filled up tank, but told it wasn't full. Charged extra
review from
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Top tips for renting a car from U-Save in Newport Beach
- Compact rental cars from U-Save in Newport Beach are around 12% cheaper than other car types, on average
FAQs about renting a car from U-Save in Newport Beach
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Does U-Save offer shuttle or airport pick-up services from Los Angeles airport (LAX)?
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