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Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Cons: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Cons: "Short and sweet"

Pros: "Very friendly crew"
Cons: "In-flight system had some errors"

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Cons: "Entertainment worked sporadically"

Pros: "crew great comfortable"

Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Pros: "Entire trip was easy and comfortable."

Cons: "Too much time spent at boarding. On luggage missing."

Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "Good food and service"

Pros: "Over all everything was great, except the bags check in"

Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Pros: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Cons: "Nothing"

Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Cons: "Plane left more than 40 minutes late with no explanation or apology."

Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pros: "Free snack and drinks. Good service."

Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"

Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"

Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Efficient on and off Staff polite and helpful"

Cons: "It was delayed"

Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."

Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "Punctuallity"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Cons: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Cons: "Vegetarian food choices always leave much to be desired."

Pros: "The airplane was new, good food and service."

Pros: "Everything good more or less."
Cons: "Planes where not updated. I would like planes to be more up to date like other companies."

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."