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Cons: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"

Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Pros: "Flight duration, lay over and timings were convenient for us."

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Pros: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."

Pros: "Upgrade"
Cons: "More what expected."

Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."

Pros: "Everything except food"
Cons: "Food"

Cons: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"

Pros: "Nice and clean flight good crew"
Cons: "Nothing as such"

Cons: "Nothing as such"

Cons: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."

Pros: "Service and food"
Cons: "Boarding for business class took a long time and was very out of order"

Cons: "Because the airline kept changing the gate numbers an this was my first time to fly alone. Plus I had to take a bus to a plane on the tarmac. I missed my flight. Tried to charge 600 for the same flight the next day. The people were rude an impolite at Dubai. It’s very expensive airport. Do Not Fly with United emerites at all. Terrible just terrible"

Pros: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Cons: "Nothing."

Pros: "Entertainment is good. I like food"
Cons: "Everything is good but boarding stuff needs more improvements."

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pros: "pleasant staff excellent movie selection decent food"

Pros: "Lovely flight"
Cons: "Nothing"

Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"

Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"

Pros: "Service was great and crew members very pleasant. Their service made the ridiculous long flight much more palatable.."
Cons: "No real complaints. Time went bye. . ."

Pros: "Generally the standard was good as I've come to expect from Emirates"
Cons: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."

Pros: "Everything"
Cons: "Nothing"

Pros: "Best entertainment system."
Cons: "Wifi didn't work. Seats could be more comfortable."

Pros: "New aircraft."
Cons: "Not enough storage space. Beds not the most comfortable. No wi-fi."

Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."

Pros: "The movie selections, and really nice lighting on board."

Pros: "The air hostesses were really sweet and receptive. They cared a lot."
Cons: "Food could be improved on long-haul flights. I was hungry."

Pros: "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
Cons: "Inflight entertainment is a little stale. More recent movies would be great."

Pros: "Lots of movies to watch -- when the system was actually working."
Cons: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."

Pros: "Attentive flight crew and spacious interior"
Cons: "Food food and food"

Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."

Pros: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Cons: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."

Pros: "Nothing special"
Cons: "Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last."

Pros: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Cons: "On the whole everything was acceptable."

Pros: "On time"
Cons: "Food variety"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Pros: "Great flight from Milano to NYC. Always traveling with emirates"

Pros: "Very courteous flight attendants. I liked the fact that they came from several countries and looked like a strong, united team. I also enjoyed the great selection of movies, music, news, and TV shows. The space between the chairs is more generous than other airlines I used in the past."
Cons: "They can try harder to improve the food."

Pros: "Very new Boeing 777 Comfortable seats you can fall asleep in. Ceiling has sparkling stars on it when lights are out at night, very cool Lots of leg room Food & drink good quality for economy, served at the right time too Boarding & deplaning efficient"
Cons: "Hand baggage allowance below average I have a standard piece of hand luggage & a backpack laptop bag Emirates only allow 1 piece of hand baggage in economy, had to check my bag which took an hour to come off the carousel due to large # of bags and slow immigration (thanks Mr Trump!)"

Pros: "380's are superb"
Cons: "Flights returning to US have an expectation of poorer service. No amenities like the out-going flights (sleep mask, socks, toothbrush, etc)"

Pros: "Food was decent."
Cons: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"

Pros: "Live entertainment TV. On time schedule."
Cons: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."

Pros: "Crew couldn't have been friendlier!!"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Pros: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Cons: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."

Pros: "Crew onboard was nice"
Cons: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"

Pros: "Seats were large and comfortable. Lots of entertainment options."
Cons: "They did not have the vegetarian meal that we had pre-booked, so they gave us an extra breakfast meal, which tasted bad and meant that we had the same meal twice (for dinner and breakfast). Additionally, our row (in the back of the plane) felt rather crammed in, and most of the overhead baggage space was taken up by blankets."

Pros: "All was Good, no special negatives."
Cons: "Not worth my time to comment."

Pros: "the crew were so nice"
Cons: "not enough room between seats"

Cons: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."

Pros: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Pros: "Everything aside from the food and cabin atmosphere."
Cons: "Food and cabin atmosphere. The cabin felt very stuffy and warm."

Pros: "The crew was great."
Cons: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Pros: "The crew was good"
Cons: "Place for the legs and better food"

Pros: "The crew were very friendly."

Pros: "האוכל והשירות מצוינים והטייסים מצוינים"
Cons: "מקום ישיבה צפוף מידי"

Cons: "Lost baggage"

Pros: "Nothing"
Cons: "Nothonh"

Cons: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

Pros: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Cons: "Nothing. It was a quick and easy trip!"

Pros: "Everything"
Cons: "That it wasn’t a flight to denver"

Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."

Pros: "Good product"
Cons: "Seat had some problems, but the crew fixed it for me"

Cons: "I felt like a sardine."

Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"

Pros: "Problem free."
Cons: "It was a great flight."

Cons: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"

Pros: "The staff was polait"
Cons: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Cons: "Ok, old plane."

Pros: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Pros: "Airline services and great time scheduling"
Cons: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"

Pros: "The Israeli crew on El Al were very polite and tried to help."
Cons: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"

Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."

Pros: "The new aircraft"
Cons: "Lavatory wasn't clean enough"

Pros: "Great flight crew and equipment. Courteous and helpful."
Cons: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."

Cons: "Don't like to wait for no one 30 min inside airplane"

Pros: "Everything was great :) food is good, crew is perfect"

Pros: "entertainment was fine"

Cons: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."

Pros: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Cons: "Cervise was not so good was waiting almost 3 hours on check in"

Pros: "Overall very pleased with the airline"
Cons: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Pros: "I liked the comfort of the aircraft and entertainment"
Cons: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"

Pros: "the punctualty"
Cons: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Pros: "Flight was good and comfortable"

Pros: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."

Pros: "The crew was terrific."
Cons: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Pros: "Everthing went as planned. Left on time. Cannot complain."

Pros: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Cons: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Pros: "Friendly flight attendants. Great food"

Pros: "The seats The crew"
Cons: "Delayed on two flights Too hot on the first flight despite a number of people complaining"

Pros: "Great food and drink options."
Cons: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Cons: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."

Pros: "The Turkish Airline crew are treat you as guests not as customers."

Pros: "It was a great flight."
Cons: "The cabin temperature was a little warm"

Pros: "It was a true Turkish Airlines experience! Awesome as always!"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"

Pros: "the food and service was outstanding as always on Turkish Airlines"
Cons: "The seats were incredibly Uncomfortable, and I was in Business Class. It seemed to be a newer plane. The seat was like sitting on a bench, not in a seat, and the distance between rows was almost non-existant; it was very distressing and disappointing...."

Pros: "Boarding couldn’t be easier. The crew is very attentive and nice!"

Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Cons: "customer service needs upgrading"

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Cons: "Long lines and very slow"

Pros: "Movie choices and food excellent. Great flight staff"
Cons: "Movie controls not too responsive"

Pros: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pros: "Great service"
Cons: "No room"

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Cons: "Customer service"

Pros: "Will never use kayak again"

Pros: "Crew was very professional and food was very good."
Cons: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."

Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Pros: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Cons: "No air in cabin"

Pros: "Comfortable seat. Food acceptable."
Cons: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Cons: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Awesome service, comfy business cabin!"
Cons: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."

Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."

Pros: "Crew was nice and courteous."
Cons: "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."

Pros: "The service was good"
Cons: "Didn't like the airplane. Bit old. Too long till boarding."

Pros: "good job rushing us to the correct gate"
Cons: "late"

Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pros: "Add good airline to Atlanta to eu"

Pros: "Smooth flight"
Cons: "N/a"

Cons: "flight canceled , i flew diff, airlines"

Pros: "excellent"

Pros: "I liked the space I had in my seat."
Cons: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."

Pros: "Good service and good food!"
Cons: "Thé flight was full and I felt as if I was in a can of sardines!!! The plane is old and the video system did not function well!"

Pros: "Great entertainment and food."
Cons: "Boarding was very long."

Pros: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Cons: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Pros: "Service Good Clean On time"
Cons: "Price is high"

Pros: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Cons: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."

Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."

Pros: "everything was good and don rhith"

Pros: "I loved it from the second it started, I didn't want to get off the plane. The service and comfort can't be beat. You get alot more than what you pay for."
Cons: "The entertainment was a little out of date and lacking but everything else makes up for it"

Cons: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pros: "the boarding was fine, we were on time and the staff was pleasant."
Cons: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Pros: "Movies crew"
Cons: "All was good"

Pros: "Crew and food were quite good"
Cons: "Leg room was quite tight on plane the carry on bag limit was too restrictive at 8kg"

Pros: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Cons: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."

Pros: "The meals were superb as was the selection of Turkish wine and spirits, Flight crew was warm and very attentive and the in-flight movie selection was stellar. Can't find a single negative thing to say. I love Turkish Air."

Pros: "On time"

Cons: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."

Pros: "Food was not available for flight."
Cons: "Food"

Cons: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

Pros: "Nothing."
Cons: "Drops coming down from the Air condition system"

Pros: "Good. Thank you."

Cons: "Another snack midflight."

Cons: "All great"

Cons: "Big and unjustified dekay"

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Cons: "the seats and service as a whole"

Cons: "I missed the flight to Manchester due to delay in the flight to Munich"

Pros: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Cons: "No entertainment. Plane was cold."

Cons: "Look like everybody to not know what they want to do"

Cons: "We had 30 minutes delay"

Cons: "I couldn’t eat the food"

Pros: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Cons: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"

Pros: "On time, easy boarding, nice crew"
Cons: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."

Pros: "The service. Smooth flight."

Cons: "Need AC outlets and TVs"

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "Great pilots and crew."
Cons: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Pros: "crew is nice"
Cons: "breakfast was pretty lame !"

Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"

Cons: "Guy next to me died. Emergency landing. They refused to hold the gate for my connection in Frankfurt for 15 minutes."

Pros: "the seat was cool, txting home while flying was nice. charging phone is always great"
Cons: "seat was tough, food was not fabulous..."

Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"

Pros: "A lot of drinks"
Cons: "One hour in late"

Cons: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"

Cons: "2 hours delay. Bad food"

Pros: "Nothing"
Cons: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"

Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

Pros: "Stuff"
Cons: "Little food"

Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Cons: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."

Pros: "Everything is very good!"
Cons: "Not enough leg ro in economy section."

Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."

Pros: "."
Cons: "The seats were too hard. I have never felt that way on any other flights."

Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

Pros: "Food was great!"
Cons: "Lackluster movie selection, internet was a rip off and barely worked."

Pros: "Crew onboard was attentive and helpful."
Cons: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."

Pros: "Crew service"
Cons: "No entertainment on board"

Pros: "Smooth flight"
Cons: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Cons: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"

Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

Cons: "terrible flight bad food, the options were finished by the time they reached line 30. the entertainment had 3 old movies in English. wishing the flight will finish because it was very jumpy, after all this it ended in an emergency landing. Lufthansa was very disappointing."

Cons: "Not enough leg room in Economy. God reason to fly other airline"

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Cons: "Very nice crew and great food"

Cons: "Bigger seats the new ones are way to narrow"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Cons: "Boarding was confusing and disorganized"

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Cons: "The streaming service didn’t work"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Cons: "Two hours delay in the start."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Cons: "magazines very dog eared and some badly torn"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Friendliest economy class service I've ever encountered."

Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pros: "Service was good"
Cons: "Delay"

Cons: "sardines!"

Pros: "KLM food and service are great"

Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Pros: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."