Book Ace car rentals in Santo Domingo

Santo Domingo, Dominican Republic
16 Aug — 23 Aug
Same drop-off
Santo Domingo, Dominican Republic
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews for Ace in Santo Domingo

Overall Rating4.3 OkayBased on 20 reviews
Cleanliness
4.7
Comfort
4.8
Overall
4.1
Pick-up/Drop-off
4.0
Value for money
3.8

Recent reviews

Traveler rating
2
1
2
11
0
Find reviews that mention:
4.4
Pros:The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.Reviewed 2020 Mar 21
review fromkayak
2.0
Cons:They suck, and don’t rant thereReviewed 2020 Jan 22
review fromkayak
2.0
Pros:NOTHING..I WAS ROBBEDCons:DO NOT RENT AT ACE IN DOMINICAN REPUBLICReviewed 2020 Jan 02
review fromkayak
2.4
Pros:The staff was helpful, even though we ended up canceling the rental.Cons:The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.Reviewed 2019 Mar 16
review fromkayak
2.0
Cons:This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).Reviewed 2019 Mar 05
review fromkayak
2.0
Cons:They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.Reviewed 2019 Feb 26
review fromkayak
2.0
Pros:NothingCons:Ace doesn't exist. They did not have our car. They had no cars available. Staff surly and unhelpful. Never again.Reviewed 2019 Feb 18
review fromkayak
6.0
Pros:Nothing workers was trying to play meCons:Don’t change the price when ready to pick-up the carReviewed 2019 Feb 05
review fromkayak
4.4
Cons:The entire transaction was a giant headache. They did not have the car I reserved. I had to pay more for a different SUV because that was the only vehicle in inventory.Reviewed 2019 Jan 27
review fromkayak
2.0
NO CAR!!!Cons:Major scam - They did not hold our car for us one hour despite knowing our flight info and that we were delayed by one hour. When we got there our $335 car was not available and the only thing they had to offer us was $1000+. This is a scam! Our friends were in the same boat. I suggest - use uber!Reviewed 2019 Jan 08
review fromkayak
2.0
No car availablePros:Despite reserving a car, the only car available was a Pick-up or a tiny compact. Both with inflated costs. Will not use this service again.Reviewed 2019 Jan 02
review fromkayak
2.0
No car available for my reservationPros:NothingCons:Not only was my car not available, no car was available. This was massively inconvenient and caused me to go without a car for the trip I had planned with my girlfriend. I don’t know how I can have a reservation and then show up and be told there are no cars. We waisted hours at the airport as a result and took expensive taxis instead. Also, I paid insurance and want it refunded. horrible experience!Reviewed 2019 Jan 01
review fromkayak

Where can I find Ace car rentals in Santo Domingo?

Av. Independencia #654, Ace car rentals

Address

Av. Independencia #654

Hours

Tuesday07:00 - 21:00
Sunday07:00 - 21:00
Monday07:00 - 21:00
Wednesday07:00 - 21:00
Saturday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00

Phone

+1 809 687 7997

Address

Aeropuerto Intl Las Americas

Hours

Tuesday00:00 - 23:59
Sunday00:00 - 23:59
Monday00:00 - 23:59
Wednesday00:00 - 23:59
Saturday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59

Phone

+1 809 549 0505

Good to know

Most popular location

Aeropuerto Intl Las Americas

Most popular car type

Economy

Top tips for renting a car from Ace in Santo Domingo

  • Economy rental cars from Ace in Santo Domingo are around 81% cheaper than other car types, on average

FAQs about renting a car from Ace in Santo Domingo