Book Alamo car rentals in Santo Domingo

Santo Domingo, Dominican Republic
16 Aug — 23 Aug
Same drop-off
Santo Domingo, Dominican Republic
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

"Easy drop off, ."(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
" was not entirely clean"(in 2541 reviews)
"they had no s available!"(in 2541 reviews)

Reviews for Alamo in Santo Domingo

Overall Rating5.6 OkayBased on 104 reviews
Cleanliness
5.9
Comfort
5.7
Overall
5.4
Pick-up/Drop-off
5.3
Value for money
5.6

Recent reviews

Traveler rating
19
8
9
37
0
Find reviews that mention:
2.0
the type of vehicle waiting for me based on the number of suitcases was not acceptable. Just because my flight was delayed. They dont have nice size vehicles as advertised on their site . I would not use this site again or ALAMO . Customer service sent us outside of the airport and we got a compact car when I paid for a full size SUV, I was delivered a day later a nissan X trail and no one could fit on the third seat ... My vacation was not enjoyable due to the type of vehicle I was stucked with . I expected a full size SUV and I got a mini SUV we could not visit all the places we wanted to .Reviewed 2022 Mar 31
review fromkayak
8.0
The staff was very friendly and we ended up with a great car. However, pickup and dropoff each took 1.5 hours with only one other person in line ahead of us. The process needs to be streamlined better; there's no reason it should take that long to print out and sign documents.Reviewed 2022 Mar 27
review fromkayak
8.0
Everything okReviewed 2022 Jan 09
review fromkayak
10.0
Great costumer service, great price also.Reviewed 2021 Oct 18
review fromkayak
10.0
Employees are very courteous and very professional. Benjamin and Ramona were great. Facilities are outdoors for pickup and drop-off. It is uncomfortable for clients and employees. Airport authorities must invest in proper facilities in a country that is otherwise geared for tourism and other business.Reviewed 2021 Oct 07
review fromkayak
8.0
Pros:The drop off was extremely easy and the staff very professional. I was very happy with the taxi offer.Cons:I was a bit surprised by the additional $500 deposit at the pickup location. The deposit was almost 250% more than the cost of the rental car itself - which only totaled $201. It would have been a little more comforting to know that this extra amount was required prior to arriving at the location. Knowing at booking allows for precise budgeting for the trip.Reviewed 2021 Apr 08
review fromkayak
10.0
Pros:Alexander service was amazing, very good customer service skills.Cons:New cars, should have digital screens.Reviewed 2020 Dec 21
review fromkayak
2.0
Pros:I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insuranceReviewed 2020 Mar 25
review fromkayak
2.0
Pros:Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.Cons:Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.Reviewed 2020 Feb 15
review fromkayak
2.0
Cons:We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. ThanksReviewed 2020 Feb 10
review fromkayak
2.0
Pros:Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!Reviewed 2020 Feb 06
review fromkayak
2.0
Pros:NothingCons:The car could have been availableReviewed 2020 Jan 27
review fromkayak

Where can I find Alamo car rentals in Santo Domingo?

Ave Los Proceres N 41 Arroyo H, Alamo car rentals

Address

Ave Los Proceres N 41 Arroyo H

Hours

Tuesday08:00 - 19:00
Sunday08:00 - 19:00
Wednesday08:00 - 19:00
Saturday08:00 - 19:00
Monday08:00 - 19:00
Friday08:00 - 19:00
Thursday08:00 - 19:00

Address

Ave Independencia Esq

Hours

Tuesday08:00 - 19:00
Sunday08:00 - 19:00
Wednesday08:00 - 19:00
Saturday08:00 - 19:00
Monday08:00 - 19:00
Friday08:00 - 19:00
Thursday08:00 - 19:00

Address

Las Americas Airport

Hours

Tuesday00:00 - 23:59
Sunday00:00 - 23:59
Wednesday00:00 - 23:59
Saturday00:00 - 23:59
Monday00:00 - 23:59
Friday00:00 - 23:59
Thursday00:00 - 23:59

Address

Av San Vicente De Paul Esquina

Hours

Tuesday09:00 - 18:00
Sunday00:00 - 23:59
Wednesday09:00 - 18:00
Saturday09:00 - 18:00
Monday09:00 - 18:00
Friday09:00 - 18:00
Thursday09:00 - 18:00

Address

Ave Romulo Betancourt #1,414

Hours

Tuesday00:00 - 23:59
Sunday00:00 - 23:59
Wednesday00:00 - 23:59
Saturday00:00 - 23:59
Monday00:00 - 23:59
Friday00:00 - 23:59
Thursday00:00 - 23:59

Address

Calle Lope De Vega 78

Hours

Tuesday08:00 - 19:00
Sunday00:00 - 23:59
Wednesday08:00 - 19:00
Saturday08:00 - 19:00
Monday08:00 - 19:00
Friday08:00 - 19:00
Thursday08:00 - 19:00

Good to know

Most popular location

Las Americas Airport

Most popular car type

Economy

Top tips for renting a car from Alamo in Santo Domingo

  • Economy rental cars from Alamo in Santo Domingo are around 81% cheaper than other car types, on average

FAQs about renting a car from Alamo in Santo Domingo