Cons: They force you to pay more than the price booked, contrary to sixt car rental who keep the price. They charge un DOP but i Receive a receipt in USD. all wrong
Pros: They didn’t charge me for cleaning because they handed me the car three and a half hours late.
Cons: If my car would of been given to me on time at 9am.
Cons: No car!
Cons: I reserved 2 months in advance via Kayak and called to confirm the reservation 3 days prior to my arrival, yet at the time I arrived they did not have my vehicle available. I reserved an SUV and they were offering me a compact car instead. In the end, I had to take another SUV for more that twice the price in my reservation.
The pickup process took extremely long. In my case 1 hour and 20 minutes.
Pros: Staff was friendly...and our reservation was there.
Cons: 2 out of 5 seat belts in the car didn't work. furthermore, the checkin process took 50 minutes. there was only 2 people in front of us. terrible time management.
Pros: Easy drop off
Cons: Pick up papers took forever, Dominican Republic taxes not included in initial reservation invoice, car was all scratched and dirty, when asked to be changed they asked us for a 1.000 back up deposit
Sub-par car and extortionate insurance policies
Pros: Functional SUV in a country where even the main roads can be sketchy, friendly and reasonably professional service.
Cons: SUV felt poorly maintained, with sloppy steering, a glitchy transmission and numerous dings and small broken parts that we didn’t discover until on the road (a broken windshield wiper for example). The worst part was that my online quoted $360 weekly rate ballooned to over $1300 when all the local BS nickel & dime fees were factored in (including mandatory insurance when I was told on arrival that my third party Allianz policy which I’d already paid for was not valid in the Dominican Republic, even though I’ve used that company everywhere from Tanzania to Thailand). It’s very hard to maintain a rental fleet on a Caribbean island with limited resources - I get that. However, I felt like I was hustled/extorted, and should’ve been informed in advance that I had to buy ‘local’ insurance in order to drive my car away. Shame on Avis.
Pickup location does not exist
Pros: The Payless location in the city was shown on my reservation. When I arrived, the location was not there. Had to take a cab out to the airport. Really a hassle.
Cons: See above:
The car wasn’t on its best conditions
Cons: It had a strange smell inside, it had a plastic piece that flew off while we where driving, the suspension had some issues
Pros: Very professional, very close to the airport, easy to get the car, easy to drop it off.
Cons: The car had two issues. One of the tires lost a lot of air and also the battery suddenly died, had to open the hood and move the battery cables, then it worked (happened twice).
Not like a Tahoe
Cons: I was given a Nissan X-trail. Not similar to a Tahoe at all.
Cons: He hard sell and lying that all rental companies do to rip off people with the CWD...
Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Avis in Santo Domingo.
Avis has 5 rental locations in Santo Domingo. Take a look at our Avis rental location map to find the best rental cars near you.