Was very poor, the car i rent was not available
Pros: Not a good experience what a shame It ruined my plans, and vacations
Cons: Mediocre service
OK cars, make multiple reservations because they over book!
Pros: Great service, helped with a car that had anchors for car seat. First car didn’t have it, they found one that did.
Cons: Cars are crappy, old and tired.
Very expensive 420 usd per 5 days
Pros: Good condition of the vehicle
Cons: Price extremely costly
Rip-off We cancelled the reservation
Cons: We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM
I reserved a full size but instead got an economy
Pros: I got a working car
Cons: I got an economy when I reserved a full size for the price quoted however the rate wasn't; honor for the reservation. Felt like a bait and switch. I paid for insurance online but was told that it didn't apply in the Dominican Republic and was made to purchase additional insurance bring my rental to increase from an estimate of $340 for the week to well over $560. I will never rent fromThrifty again.
Worst experience ever. Not using them again and wi
Pros: Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.
Cons: When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..
Pros: More Expensive
not a full size
Pros: There's no way a hunday accen can be categorized as a full size
Watch out for insurance fees and class of car rese
Pros: The car was in good running condition. They just got a new fleet of 2016 cars so I was fortunate to grab one of the newer cars.
Cons: The rental agent insisted on me getting collision and 3rd party insurance after I told him that I did not needed the additional coverage due to my credit card protection and additional insurance I bought through Kayak. After about an hour discussion, he then tells me that it is a new law that just went into effect last month and that I had no choice but to buy the insurance from them. When that didn't work, he then tried the scare tactics to try to convince me to buy the insurance that was twice as much as the actual rental cost. Then came the class of car that I was paying for. I reserved a full size car, but I ended up with a compact car instead. When I complained about the size of the car, I was told that I had to pay more because the larger cars were considered premium class. Nowhere else would someone consider a Hyundai Accent to be a premium car. After another 45mins argument, he agreed to give me an Accent instead of the sub compact car he originally was trying to give me for the price of the larger car. After spending 10 hours flying and an additional 2 hours at the rental desk, I still ended up paying an extra $20 from the reservation price. Not exactly sure why, but I was not willing to spend another hour arguing over the extra $20.
Best car rental in SDQ
Pros: Friendly staff who were not pushy
Cons: Did not like the fact that they didn't have a car for me at the time that I had reserve and didn't offer me an upgrade to compensate for it so I had to wait a couple of hours until somebody returned a car.
Cons: This is an organized rip off, every customer at the counter screaming because they oblige people to buy the optional insurance at outrageous rates
did not accept allianz/Kayak insurance
Cons: they did not accept the allianz insurance i bought from kayak, they wasted my time.
Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Thrifty in Santo Domingo.
Thrifty has 4 rental locations in Santo Domingo. Take a look at our Thrifty rental location map to find the best rental cars near you.