Cons: The ordered car for 6 pax was not available, even I personally spoke to the office 24 hours prior arrival and car had to be confirmed.
We has to rent 2 cars for whole period, and pay double price.
Pros: No, they said " no cars" as the agent didn't like my good rate so I took a $200 taxi instead.
Cons: If they honor their reservations then all could be well, but they do not.
Pros: Too many hidden fees
Pros: We arrived and we were immediately told that we would be paying $600 more than we were quoted. We were also told that it was mandatory to purchase insurance.
Cons: A more accurate pricing system, so that people are prepared for the trip. It was a great difference in price that we weren’t prepared for. We needed a vehicle and didn’t have another choice as we were traveling with our two young children.
Pros: I rented the auto and purchased the insurance online linked with the rental. When I got to the airport they said that insurance was not valid and I needed to purchase additional insurance which nearly tripled the price of the rental. I refused the rental and went with another agency
Pros: the drop-off was super easy. the guy in the punta cana counter was helpfull.
Cons: the price and the final information to the customer. we booked the car for 160 USD and the final price was 530USD something unbelievable because the guy says that that price doesn't have the mandatory insurance, so he charged like 370USD more of the final price informed on the Kayak web page. that is very annoying because you want to pay what they told you for the first time, not with so many conditions and mandatory insurances that are not published on the web page.
Pros: He tried to play by ear and not specific in terms of added tax and final amount. My rental said "tax included", so I didn't get it. He added more than 40% extra in taxes, even 10% extra for the Hotel Sheraton.
Cons: Kayak should not advertise "all tax included" when it is not true.
Pros: Nothing to like, hertz / Kayak did not have the vehicle I rented but they sure charge me for it.
Cons: Yes, if I rent a Tahoe, don’t tell me you don’t rent Tahoes when I get there. Then supply me with a Nissan Rogue and tell me it seats 7. This has been the biggest scam. I thought Hetz / Kayak could be trusted, that’s a negative. I feel very cheated.
Pros: Costumer Servise excellent
Cons: The insurance rate was ridiculous. The rental car company holds you $1000.00 in your Credit Card as a surety. Unacceptable
Cons: Hertz didn't honor the prices that I booked on line. The car was wrecked: back bumper loose, scratches and dents on all sides, motor oil spilled on the driver's floor mat. The clerk lied: she said collision damage waiver was mandatory and cost 3 times the online price. It wasn't Hertz rental comp.
They didn’t have a car reserved for us!!! Horrible. We had to find asp
On average a rental car from Hertz in Santo Domingo costs ₪114 per day.
Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Hertz in Santo Domingo.
Hertz has 4 rental locations in Santo Domingo. Take a look at our Hertz rental location map to find the best rental cars near you.