Pros: Staff was rude, and unable to speak English. She left the counter and came back in 1 hour. I had to stand and wait for her. How can she get the job???
Cons: It was a very bad experience; I had to wait more than 3 hours before I got the car. The lady was very unprofessional and unable to speak english. You guys have to improve customer service and waiting time. You guys charge too much money for insurance. Omg
Pros: The staff was helpful and friendly
Cons: When I arrived they had no vehicles for me to reserve so I had to rent another car through another rental agency
Pros: Nothing. When we got to SDQ there was no car waiting and no help offered. Luckily another company had a car, but we ended up paying much more for our rental. The agent offered no assistance other than to cancel our rental. We have yet to get a refund. This could have ruined an otherwise wonderful holiday inthe DR. I WILL ONLY USE NAME BRAND RENTAL AGENCIES IN THE FUTURE AND NOT LIKELY TO USE KAYAK
Pros: It was a horrible experience. The company tried to request a 2000 dollar deposit. When i tried to cancel they refused to refund any of the money
Cons: Everything, especially cusromer service from the company. I would have that a New company would have at least tried to be somewhat concerned about customs approval and satisfaction.
Pros: The rental was not completed due to the fact that they over book themselves and then leave clients without vehicles
Cons: Car was high mileage and the key was held together with scotch tape so that lock buttons were hard to see and key did not work in door lock.
No one present at return counter at 5 AM even though they told me 24/7 coverage.
Pros: Depp of was easy
Cons: Pick CUP took too muchas time
Pros: La entrega del carro se demoró 5 horas, no tenían listo los vehículos, aún cuando yo había tomado un seguro que cubría todos los riesgos, me hicieron tomar un seguro exclusivo con ellos bajo el pretexto que al no tomarlo tendría que dejar un depósito 5 veces más caro. En resumen salió más caro.
Cons: El personal no habla claramente, y dicen mentiras para que uno tenga que esperar. Si se exige la devolución del dinero, no compensan la diferencia perdida
Cons: Everything. Car was a junker that was all scratched up and had no pickup. Check in took over 45 minutes. Return was clunky and time consuming. Definitely would never use sixt again.
Pros: The staff was most helpful, friendly and best, willing to go out their way to help. The price is excellent compared with other rentals. I mean, what you see is what you get, not hidden fees, as advertised. Other companies hit you hard with added insurance needed and not, which normally doubles.
Cons: The first car's air, though new, wasn't working. Exchanged for an upgrade vehicle --very nice-- but was not that clean. This was due to the lateness in the night, so my guess they could not clean it. I am going for a second rental, and will report then. Thus far, not so bad.
Pros: I didn’t saw nobody in the airport ! I tried to call the office but nobody is there to answer ! I waited until 1 hr pm and after i took a taxi to go to my hotel ! It’s was a sad experience
Cons: Staff should speak english well
Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Sixt in Santo Domingo.
Sixt has 2 rental locations in Santo Domingo. Take a look at our Sixt rental location map to find the best rental cars near you.