Book Alamo car rentals in Guadalajara

Reviews for Alamo in Guadalajara

Recent reviews

Traveler rating

Excellent

5

Good

4

Okay

6

Mediocre

15

Poor

1

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car availablestaff was friendly

car was cleangreat experience

get the cargreat service

great pricepick up and drop

2.0

True quotes not get there and double the price once thereReviewed 2022 Aug 02

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2.0

They tried to hike up the price of the rental by 150%, while downsizing from a mid size to a compacr car, claiming the reservation which had been done more than a month in advance had a glitch. When I complained, they told me in a very rude way to take my business elsewhere. So I did and got a better car at a better price with a different rental company.Reviewed 2022 Jan 02

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1.9

I had made a reservation well in advanced with a credit card and by a unknown reason they were all out of cars when I showed up to the airport, however there sister company had cars available obviously at a much higher rate. They do not honor reservations. Several other customers behind us in line were told the identical story. Somewhat defeats the purpose of a reservation. Beware and have a plan "B" ready to go.Reviewed 2021 Sep 07

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4.0

Pros:No the person who attended was very very arrogant he don’t give us any opportunity to make arrangements for the rentalReviewed 2021 Jun 08

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6.0

Pros:El staff muy amables en todo Momento y hace si trabajo bien y rápido en todo momento Muy atentosCons:Lo que pueden hacer mejor es decirte el Total desde que reservas tu carro y q la aseguranza q ofrece kayak no es válida y vas a tener q pagar el Doble del total que te dieron al reservar por la aseguranza q tienes q comprar con la compañíaReviewed 2021 Jun 05

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4.0

Pros:They don't respect the reservationReviewed 2021 Jun 01

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2.0

Cons:Tell me beforehand if you’re going to charge double extra for insurance. (I even called to confirm.) Ended up not renting the car.Reviewed 2021 May 26

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10.0

Pros:Fast processCons:The pricing on insuranceReviewed 2021 May 16

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8.0

Pros:Staff very friendly and easy and fast drop off!Cons:The price!!!! It was a little to expensive for the time of the season and the type of car I rented and how there is no set price to rent a car. I recommend my nephew to rent a car from there too and he got a smaller car, for fewer days and more expensive than my rental.Reviewed 2021 Apr 18

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6.0

Pros:Staff was good but not very helpful, they gave me a quote over the phone and then try to change me over $300 dollars more of the original reservation o had made. We came to a "negotiable" price but still paid more than expected from the phone quote.Cons:I honestly think they should stick to their prices it's no the first time this happens to me, not by Alamo but all the time is the same. Prices are rediculously higher when you are there to pick up than over the phone or even from the kayak app.Reviewed 2021 Jan 27

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2.0

Cons:Car was not available at pickup, staff were unhelpful and blamed me for using third-party booking siteReviewed 2021 Jan 05

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2.0

Cons:The car I reserved was not honored for me at pick up, instead they gave me another car that was not ready to be released. Halfway through my trip the oil warning cane on, checked the engine oil level and it had almost nothing so I HAD to BUY oil for this car to keep the engine from blowing. Not happy at all.Reviewed 2020 Mar 17

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• What is the most popular rental car from Alamo in Guadalajara?

  Intermediate (Volkswagen Voyage or similar) is the most frequently booked rental car type from Alamo in Guadalajara.

• How many car rental locations does Alamo have in Guadalajara?

  Alamo has 2 rental locations in Guadalajara. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Miguel Hidal airport (GDL)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Miguel Hidal airport (GDL)?

  Yes