Pros: Staff was good but not very helpful, they gave me a quote over the phone and then try to change me over $300 dollars more of the original reservation o had made. We came to a "negotiable" price but still paid more than expected from the phone quote.
Cons: I honestly think they should stick to their prices it's no the first time this happens to me, not by Alamo but all the time is the same. Prices are rediculously higher when you are there to pick up than over the phone or even from the kayak app.
Cons: Car was not available at pickup, staff were unhelpful and blamed me for using third-party booking site
Cons: The car I reserved was not honored for me at pick up, instead they gave me another car that was not ready to be released. Halfway through my trip the oil warning cane on, checked the engine oil level and it had almost nothing so I HAD to BUY oil for this car to keep the engine from blowing. Not happy at all.
Cons: Insurance price to expensive
Pros: Never rent a car.
Cons: They just want to robe your money. I will never rent a car with them. I lost my money and they never gave me the rental car.
Pros: Car was clean and waiting for us.
Cons: The actual price quoted was not what we ended up paying. Very misleading on rental rate
Pros: The carr was very affordable on gas nice and clean
Cons: I love the service
Pros: No very rude and not helpful.
Cons: Go with a better rental agency.
Pros: They didn't honor my reservation when I arrived and wanted to charge me triple of my original contract
Cons: Didn't bother trying to accommodate me, so I went some where else
Cons: We rented a van when we got there they said they had no vans and would not have any, any time soon? The reservation meant nothing! Being in a foreign country is stressful enough but not having transportation made things harder.
Pros: Staff was friendly, car was in very good shape.
Cons: Pick-up took over 40 minutes, even though I had a reservation and confirmed it a couple hours before. They added on roadside assistance and medical insurance, even though I was clearly that I ONLY wanted the third-party protection insurance.
Cons: Arrived and the rental did have our rental on file. They claimed they had no cars, but luckily found one. Yet, had to pay over $100 more. On top of that, the car was full of live mosquitoes.
Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Alamo in Guadalajara.
Alamo has 2 rental locations in Guadalajara. Take a look at our Alamo rental location map to find the best rental cars near you.