Book Hertz car rentals in Guadalajara

Guadalajara, JA, Mexico
19 Aug — 26 Aug
Same drop-off
Guadalajara, JA, Mexico
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Guadalajara

Overall Rating2.4 MediocreBased on 11 reviews
Cleanliness
2.9
Comfort
2.7
Overall
2.3
Pick-up/Drop-off
2.3
Value for money
2.3

Recent reviews

Traveler rating
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0
1
7
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Find reviews that mention:
2.0
Cons:The site we chose to pick up our car had a sign taped to its door instructing us to call a number. We waited for 20 minutes for someone to appear, who brought us to a different location 15 minutes away in the rental car we would be renting. They shouldn’t have made us go out of our way by advertising a false pick up location, it added unnecessary time and confusion to the whole experience. It was very pricy and there was a 4.5% hidden fee for using a credit card when we returned the car.Reviewed 2021 May 30
review fromkayak
2.0
Horrible experiencePros:NOTHINGCons:The car that we reserved and had confirmation for was not available upon arriving to pick up. This caused a lot of chaos and nerves as we were left without transportation. How can this happen when you have a confirmed reservation and are counting on having a vehicle? I've never experienced something this horrible and their customer service associates were horrible and didn't care we were left without transportation.Reviewed 2017 Jan 17
review fromkayak
2.0
Pros:Despite making a reservation, they had no cars available. They did not apologize at all for it, did nothing to help us make other accommodations, and so we were stuck without a car.Reviewed 2017 Jan 10
review fromkayak
2.0
Worst service ever! They overbooked and didnt havePros:Nothing. This is the worst experience I have had ever with a car rentalCons:They didnt respect my reservation! Got there and they overbooked so I didnt get any car! Had to pay twice as much in booking last minute with another company and wasted half day of vacation. The guy at the reception wasnt even nice; he was giving all types of excuses.Reviewed 2017 Jan 08
review fromkayak
2.0
We didn't even get the car.Pros:NothingCons:We got to the Hertz and they didn't have a car for us. Their excuse was "sometimes people don't return the cars on time, sorry!" And we had to scramble last minute to get a rental elsewhere so we could still go on our trip.Reviewed 2017 Jan 07
review fromkayak
2.0
no cars availablePros:we could not get a car the website says its available but it was note and were left stranded. I think you should have better communication with the areas renting the cars.Reviewed 2017 Jan 03
review fromkayak
2.0
No carsCons:There were no cars for us. We were told that there was a waiting list. Really disappointed.Reviewed 2017 Jan 03
review fromkayak
5.2
Never againPros:Made a reservation in advance but they didn't have it when I got there. Took an hour and a half to get a car which is longer than the plane ride to get to Guadalajara. The physical appearance of their facility is very poor, it's dirty, unkept. I was told to wait in a certain area for a van and waited there for 30 minutes. Finally got their facility and they sent me back to the terminal saying that I had to go upstairs. They said they didn't have a car for me. I think they overcharged me but it was Christmas, so what could I do!Reviewed 2017 Jan 02
review fromkayak

Where can I find Hertz car rentals in Guadalajara?

Carr.transpeninsular Km, Hertz car rentals

Address

Carr.transpeninsular Km

Hours

Sunday09:00 - 17:00
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Saturday08:00 - 20:00
Friday08:00 - 20:00
Thursday08:00 - 20:00

Phone

+52 999 911 8040

Address

Carr. Chapala Km 14 #390

Hours

Sunday00:00 - 23:59
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Saturday00:00 - 23:59
Friday00:00 - 23:59
Thursday00:00 - 23:59

Phone

+52 999 611 8040

Address

Av Mariano Otero 1326

Hours

Sunday09:00 - 17:00
Monday09:00 - 17:0016:00 - 19:00
Tuesday16:00 - 19:0009:00 - 17:00
Wednesday16:00 - 19:0009:00 - 17:00
Saturday16:00 - 19:0009:00 - 17:00
Friday09:00 - 17:0016:00 - 19:00
Thursday09:00 - 17:0016:00 - 19:00

Phone

+52 999 911 8040

Address

Adolfo Lopez Mateos Sur 2500

Hours

Sunday08:00 - 20:00
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Saturday08:00 - 20:00
Friday08:00 - 20:00
Thursday08:00 - 20:00

Phone

+52 800 709 5000

Address

Av 8 De Julio 2206, Interior A

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Saturday09:00 - 17:00
Friday09:00 - 17:00
Thursday09:00 - 17:00

Phone

+52 800 709 5000

Address

Plaza Urban Center Ll04

Hours

Sunday09:00 - 17:00
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Saturday08:00 - 20:00
Friday08:00 - 20:00
Thursday08:00 - 20:00

Phone

+52 800 709 5000

Good to know

Most popular location

Carr. Chapala Km 14 #390

Most popular car type

Intermediate

FAQs about renting a car from Hertz in Guadalajara