Pros: NOTHING. THEY DIDNT HAVE THE CAR I REQUESTED
Cons: IF THEY HAD THE CAR I WANTED
Cons: Provide better service. Location was dirty with no working restrooms. Car requested was not available. Agent changed the price for lesser vehicle. Poor customer service
Pros: They are pretty efficient to pick you up and drop you off
Cons: We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car
Pros: Nothing when I went they didn't have the car and wanted to sell me something more expensive
Pros: Friendly staff. Insurance rates for full coverage were not crazy (as usual).
Cons: A/C and entertaining systems in the model vehicle provided (Kia) were substandard.
Car requested not available
Pros: They had a car
Cons: We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.
Cancelled at last moment over priced
Cons: I didn’t get the rental after all, ended up going with another agency for half the price same value. Insurance was unbelievably expensive.
Cons: When I got there they change the price it was extremely more expensive so I decided not to rent any car
Pros: They did not accept your rate it was 4 times the amount.
Make sure you add insurance
Cons: I truly dislike the fact that insurance is not included on the package. I click on the add on for it and when I got there they wouldn't honor it because it's Through a third party. Racing the rental price to about $300 instead of the $60
Pros: I can tell you that the experience in dollar Gja was poor, but the past experience in Monterrey Dollar was great! I have to return to Mty and hope to get a good service!
Cons: I was suppose to pick up at 8pm...but they told me that they did not know at what time the next day so I just did not return...bad experience in Guadalajara 's office
Don't depend on your car to be there
Cons: My flight was scheduled to arrive at 6:30 am. I placed the pick up time for 7:00 am. My flight was delayed by. 40 minutes and my reservation was not there when I went to pick up my car. I was at the counter at 7:30. I was told my reservation was forfeited because I didn't pick it up at 7:00.
Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Dollar in Guadalajara.
Dollar has 1 rental location in Guadalajara. Take a look at our Dollar rental location map to find the best rental cars near you.