Pros: The agent sent me to a different place to rent a car only to find out they were a bunch of thieves. Not the agents fault.
Pros: Pick up and drop off very easy.
Cons: Ugh,well,the insurance requirements are not disclosed when you make the reservation,so i must warn you, you need to leave a chunk of a deposit,also,the price per day can say 25 bucks,but most likely will end up being around 70 dollars...that is with out the insurance required and on hold. They just should tel you a full price and an estimated price. I am sure they can do so if they want to
Pros: I didn’t use the service because I made a deposit of 127 dollars and the budget was charging me 9000 dollars more beside my deposit dollars no Mexican pesos so I didn’t use the service I tried to cancel but the sistem don’t let me so now I’m calling you guys and sending emails to you guys but no body answer or reply my emails so can I get a refund back please I I recommended to all the people don’t use this service or budget service because they over charge and then no body answer to give your money back this is a fraud so I’m gonna report this
Cons: Next time tell budget don’t over charge people
Pros: Customer service representatives were friendly
Cons: The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessary
Cons: The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.
Cons: The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.
Pros: The only thing I liked, was i was running g late and they took me to the airport right away.
Cons: They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.
Pros: The staff upon return was courteous and polite.
Cons: Don’t allow me to book for a certain price and then TRIPLE it once I’m there! Completely unacceptable! Felt like I was taken advantage of!! Will never use Budget again!
Cons: Took too long to get the car. Short on staff.
Cons: Cobraron US$80 al recibir el coche porque segun ellos en Mexico, se exige un Liability mayor al incluido en la reserva inicial de $750.000 pesos mexicanos, y que debe ser el seguro por $2 millones de pesos mex.
la Camioneta no estaba en las mejores condiciones, plumillas del limpiavidrios defectuos
Cons: Check in was long, we had to wait for a while for the guy to wash the car. It arrived when we did so we understood we needed to wait for them to prepare it for us, but he washed others even after he was told to wash ours first. Also no car manual MUCH needed bc we got a flat tire!!
Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Budget in Guadalajara.
Budget has 2 rental locations in Guadalajara. Take a look at our Budget rental location map to find the best rental cars near you.