Book Ace car rentals in Guadalajara

Reviews for Ace in Guadalajara

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Mediocre

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2.0

Pros:Staff was semi helpfulCons:Fully transparent pricing, bait and switch not appreciated it!Reviewed 2019 Dec 28

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2.0

Pros:NothingCons:The service, they stole my money so sadReviewed 2018 Oct 06

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2.4

False Advertisement, I will never recommend ACE car rentalPros:Nothing;Cons:horrible customer service it took over 2 hrs to get a vehicle, the vehicle I paid ACE was never carried by MEX rent a car (false advertisement), when I asked for a full refund the representative claimed she could not issue a refund, a supervisor from Mex rent a car told me to temporarily take a Toyota Camry (after making me miss an important meeting) and that they would deliver an SUV to me, as soon as one became available (empty promise).Reviewed 2018 Sep 20

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2.0

Worst company in townPros:Nothing at allCons:I made my reservation from this site for a full size sedan preferably a Optima since that is what the listing said, OPTIMA. A few days after reservation I purchased the insurance through the website since it was a pretty decent deal. Well at my arival apparently a Kia Optima means a small VW Jetta with bunch of scratches and the airbag light on. I showed her the listing and it said Kia Optima or similar full size, welll to them, a Kia Optima is not a full size but a Luxury category which costs waaaay more. The teller did not want to take the insurance I purchased prior but gave me two choices, I either purchase their insurance since for them the insurance I purchased was not a valid insurance or leave a $5,000 dollar deposit in guarantee if something happens to the car they will fix from those $5,000 dlls. Really? My first and my last rental from this company, hands down. P.s. The insurance they charged me was almost $300 dlls. Awesome!!!Reviewed 2017 Aug 19

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• What is the most popular rental car from Ace in Guadalajara?

  Intermediate (Volkswagen Voyage or similar) is the most frequently booked rental car type from Ace in Guadalajara.

• How many car rental locations does Ace have in Guadalajara?

  Ace has 2 rental locations in Guadalajara. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Miguel Hidal airport (GDL)?

  No (According to our data)

• Does Ace offer shuttle or airport pick-up services from Miguel Hidal airport (GDL)?

  Yes