Cons: Letting customers know the real price, and telling them that is now required to buy full coverage insurance, and the price for it doubles the price for the rental,
Cons: Understanding what cost was, with insurance. No wiper fluid and overall cancelled reservation to get same price having full insurance. Seems like scam so not satisfied. Year before used Alamo and costs were more transparent
Pros: Do not rent here!!
They lied to us about the car rental. Want more money (3x more). They blame all the to Kayak website do not have their inventory and intend of a full size car they want to have me a mini compact manual car from early 2000’s with a lot of damaged
Cons: No not offer this company anymore I contact Hotwire and cancel this reservation. They told me that they try to scam us. I prefer to rent my own vehicle with budget
Cons: I had made a reservation for a vehicle with plenty of time in advance and when I show up to pick up the car, they said they no longer had the car available. They couldn’t respect the reservation price or anything.
Cons: They need to have the cars that they offer you.
I got to Guadalajara and The guy gave me Another price that was not the one that they offer me first.
They need to explain better what else are they going to charge you and an estimate of how much are they going to charge you
Pros: Honestly nothing. We ended up cancelling the reservation and creating a new one to accommodate a different driver. Unit was old, seatbelts did not work, they took more than one hour to give us the car and at the drop off they tried to charge us for previous car damage. They checked previous rental pictures and confirmed it was already claimed for with the previous customer
Cons: Everything... never doing Thrifty again
Pros: The requested car - an SUV was not available. The staff never informed my, they made no effort to offer a different vehicle. There was a complete lack of customer service. This is the second time I have rented a vehicle from Thrifty in Guadalajara and has convinced me to never use Thrifty ever!
Cons: Everything! They could have provided the vehicle, they could have informed me that they did not have the vehicle. Terrible service.
Cons: Honor rental reservation and fulfill customers expu
Cons: I reserved the car with an 11AM pickup time. I called the local office to confirm that this was correct. I reached the airport and the person working there said that they didn’t have anything available, and that their system showed the reservation as 11pm. We were not able to rent the car.
Pros: The vehicle I rented was available
Cons: Insurance costs were not disclosed and turned up to be three times the rental cost.
Pros: Everyone was friendly and helpful. We were shuttled to the rental agency and given a car. The car was clean and comfortable. Dropping the car off went smoothly and quickly with no delay getting us to our flight on time.
Cons: I was led to believe the price quoted online would include everything. Upon arrival we were informed of the mandatory insurance which was way more than the cost of the rental. It was definitely not what I expected to pay. They also put a very high hold on my credit card while we had the car. I would have liked to know about all of this before booking.
Pros: The car was ok.
Cons: The insurance price was triple the price of the car.
Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Thrifty in Guadalajara.
Thrifty has 1 rental location in Guadalajara. Take a look at our Thrifty rental location map to find the best rental cars near you.