Guest reviews
Overall rating
8.5
Excellent
Based on 905 reviews
Cleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.5
Value for money
8.3
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
239
68
25
15
26
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10.0
Pros: Staff extremely nice and helpful. Pickup, drop-off and price all excellent.
review from
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6.4
Cons: The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.
review from
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8.0
Pros: service was friendly and fast. car was nice.
review from
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2.4
Cons: They should let me know I cannot read the car without credit card
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10.0
Pros: Everything was very easy, convenient. Loved the car they gave me.
review from
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9.6
Pros: Picking up the car was fast and easy. The staff was very friendly and made it easy.
Cons: I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.
review from
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6.4
Pros: Check in and check out was very easy.
Cons: The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.
review from
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10.0
Pros: Quick pickup, friendly counter person, clean car. A+
Cons: All was great!
review from
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2.0
Pros: Uh, the entire location was CLOSED at my confirmed pickup time. I stood there with my luggage and my family with no car.
review from
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8.0
Pros: Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.
Cons: I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.
review from
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6.8
Pros: Car was ready on time and was pretty clean. Price was good.
Cons: The pick-up location said not to worry about preexisting scuffs or scratches on the car because they were so small, but the drop-off location tried to pin those marks on me. Fortunately, I took a video of the car when I picked it up, proving the marks were already there. The drop-off location dropped the issue right away after seeing the video.
review from
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6.4
Cons: The car reeked of cigarettes
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Where can I find Alamo car rentals in New York?
Top tips for renting a car from Alamo in New York
- Standard rental cars from Alamo in New York are around 51% cheaper than other car types, on average
FAQs about renting a car from Alamo in New York
What is the most popular rental car from Alamo in New York?
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Does Alamo have a car rental location at the airport: Newark airport (EWR)?
Does Alamo offer shuttle or airport pick-up services from Newark airport (EWR)?
Does Alamo have a car rental location at the airport: John F Kennedy Intl airport (JFK)?
Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Does Alamo have a car rental location at the airport: LaGuardia airport (LGA)?
Does Alamo offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
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