Pros: Staff extremely nice and helpful. Pickup, drop-off and price all excellent.
Cons: The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.
Pros: service was friendly and fast.
car was nice.
Cons: They should let me know I cannot read the car without credit card
Pros: Everything was very easy, convenient. Loved the car they gave me.
Pros: Picking up the car was fast and easy. The staff was very friendly and made it easy.
Cons: I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.
Pros: Check in and check out was very easy.
Cons: The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.
Pros: Quick pickup, friendly counter person, clean car. A+
Cons: All was great!
Pros: Uh, the entire location was CLOSED at my confirmed pickup time. I stood there with my luggage and my family with no car.
Pros: Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions.
The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.
Cons: I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.
Pros: Car was ready on time and was pretty clean. Price was good.
Cons: The pick-up location said not to worry about preexisting scuffs or scratches on the car because they were so small, but the drop-off location tried to pin those marks on me. Fortunately, I took a video of the car when I picked it up, proving the marks were already there. The drop-off location dropped the issue right away after seeing the video.
Cons: The car reeked of cigarettes
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Alamo in New York.
Alamo has 4 rental locations in New York. Take a look at our Alamo rental location map to find the best rental cars near you.
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