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10.0
The staff are very helpful from pick-up to drop-offReviewed 2023 Aug 03
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10.0
Great customer service. Everyone I interacted with was kind, competent, and professional.Reviewed 2023 Jun 14
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10.0
Seth at drop off in Albuquerque was great, so welcoming and warm and he helped me with my dog and luggage. Give that man a promotion!Reviewed 2023 Apr 06
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10.0
Maybe just a sign pointing that the rental office is down the ramp, but that's it.Reviewed 2023 Apr 01
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2.0
Drop-off location was not running the advertised scheduled shuttle, still have not received final receipt.Reviewed 2023 Mar 19
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10.0
We received the truck we wanted. Everything was great.Reviewed 2023 Mar 13
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10.0
Everything was great.Reviewed 2023 Feb 05
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2.0
It was not Alamo but Budget as the booking got changed by tripadvisor. a. The car ( nissan murano) at JFK airport was not clean b. After some time the front collision warning light came up kept coming up intermittently c. It applied automatic breaks in the middle of the highway quite a few times ( Lucky to be remain unhurt) d. Had to stop my trip half way and take shelter at a friend's place late in the evening e. Towing truck came way too late f. Replacement vehicle was also dirty g. Replacement vehicle had serious mechanical issue ( shaking vigorously on the highway) h. In spite of all these, was charged for the extra day ! The overall experience with this Budget rental was worse than pathetic!!Reviewed 2023 Jan 12
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10.0
Very helpful and super fast pick up and drop off. Zero hassles and super helpful staffReviewed 2023 Jan 04
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10.0
The vehicle was clean and a comfortable rideReviewed 2023 Jan 03
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10.0
The staff was very pleasant and professional. The rental experience was very smooth for me. The vehicle was clean and mechanically sound. Side Note: In the U.S. a valid DRIVER'S LICENSE is required. Please don't argue with the staff when proper documentation is not available. Learner's Permits are not permissible. International visitors will also need a passport that coincides with the country of licensing. What I didn't like.... The engineering of the vehicle. Comfort.....meh Steering.....tight/not sloppy/not smooth Switches......way too many. On the dash, Under the dash, On the console. Seat controls......too close together for small hands. Safety features......excellent The vehicle had a fuel economy feature that turns the engine off when stopped at a traffic light. It's very harsh re-engagement when you remove your foot from the brake. The steering wheel has a very sharp/harsh control ratio and lacks the smooth comfort control factor that most vehicles in the compact SUV class has. I've made a mental note to choose something different the next time I rent a vehicle from Alamo.Reviewed 2022 Dec 05
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10.0
Representatives Wale and Ken were excellent in sorting out my car rental needs at JFKReviewed 2022 Sep 05
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