Pros: Staff was courteous and direct about additional charges and rental rules. Check-in/drop-off were both quick and easy exchanges.
Cons: Price is always a factor and while I do feel we got a lot for our dollar, and appreciate the unexpected (free) car upgrade we got, I think the company overall can continue to make rentals more affordable - especially for within-state travel.
Cons: When I arrived they had no cars available, and didn't know when one would be. Perhaps it was because I made the reservation the day before? Regardless, it was very discouraging. I had to use a different rental car provider, which was a very poor experience for separate reasons.
Pros: Really helpful in getting me the car I needed and a very quick and helpful drop-off procedure.
Cons: Newer cars just keep getting more and more complicated to operate. I could not figure out how to keep my dashboard bright and keep the headlights on
Pros: Drop off
Cons: Pick-up at 11:30 pm took over an hour. Only one agent (doing her best) for many customers. Then another 15 minute wait outside in the cold for an attendant to deliver the car.
Pros: Yes, staff was professional.
Cons: Was down grade from the vehicle in which I requested, and for a car that was reserved it took to long for them to have a car prepared for me.
Pros: COVID aware service
Pros: Super easy drop off.
Cons: Was never a walk around when getting the car. Just picked up car and drove off didn’t need to show papers to anyine! Odd ....but ok!
Pros: friendly staff, old car.
Cons: given a better shape car.
Pros: Very Friendly and Helpful especially Karin at JFK
Cons: GPS in the car
Pros: The staff was very helpful.
Cons: The car was marginal.
Cons: I am now receiving harassing emails asking me to mail a check in for damage (unspecified and unreported). I can’t get in touch with anyone at Hertz and I will NEVER use this rental company again.
On average a rental car from Hertz in New York costs ₪225 per day.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in New York.
Hertz has 14 rental locations in New York. Take a look at our Hertz rental location map to find the best rental cars near you.