Cons: printer working in lobby
Pros: Pick-up and drop-off was a fairly simple process.
Cons: When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.
Pros: They ran out of cars, I waited 3 hours after my booking time to get a car
Cons: I reserved a compact car but when I arrived, only trucks were available. I didn't want to drive such a large vehicle so canceled my reservation and paid for a new one from the rental company at the next counter.
Pros: The car worked perfectly.
Cons: Pick up took a very long time and delayed me about 40 minutes.
Pros: The quick check in and check out
Cons: The line changing alarm on my Toyota Corala was a bit annoying.
Pros: The Kayak estimate was almost HALF of the price of the rental. The insurance was only $60 for 4 days. There was no explanation for the huge jump in price
Cons: If the rental companies honored the Kayak estimate or were more upfront on pricinf breakdown.
Cons: The car reeked of cigarettes. It was so bad that I had to actually purchase an air freshener for the two day rental.
Cons: I was told twice over the phone that I would not be charged an underage fee. They did it anyway. I want a refund. That is unacceptable bait and switch. I cannot afford the extra. I planned on $130.
Pros: I got upgraded
Cons: The service sucked
Cons: The phone number did not function on Sunday evening when we needed it to answer a question about late drop off, and it was supposed to according to the contract.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Payless in New York.
Payless has 2 rental locations in New York. Take a look at our Payless rental location map to find the best rental cars near you.