Book Alamo car rentals in San Jose

Pros: Vehicle fine. Check in process easy

Cons: Explanation of car features as no vehicle manual supplied. Had no idea how to access gas tank

Pros: Ease of rental

Cons: Had to cross busy airport road to get to rental area. Maybe people bridge would be safer.

Pros: Easy drop-off, manager was terrific -- very interested in my renting experience.

Cons: The employee who checked me in seemed like he had retired from years of successfully frustrating folks at the DMV. Several people were waiting for cars, with the employee working solo. This is not the employee's fault if staffing was a bit light. That said, the employee did not let the line increase his/her work tempo -- no sense of urgency whatsoever. Fortunately, the longer-than-anticipated wait could have been avoided. I want to see employees working hard, perhaps even acknowledging that they know the line is long and they will do their best to get to us as soon as possible. When there is no attempt to work at a more rapid pace so that customers can minimize their wait time, it is disheartening and quite frustrating. Rental vehicle was very clean inside. The only nitnoid thing I'd mention is that the external mirrors were laden with water spots, which reduced their utility.