Book Hertz car rentals in San Jose

Reviews for Hertz in San Jose

Recent reviews

Traveler rating

Wonderful

12

Very good

4

Good

1

Okay

4

Fair

0

Mediocre

0

Poor

18

2.0

Nothing. Even though I had a reservation and pre paid they had no cars. Never again! Left us stranded and refused to find us a car elsewhere. Just said call someone else.Reviewed 2022 Nov 18

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2.0

When I arrived they did not have a car for me! I had to wait an hour with a 15 month old baby and they ended up giving me a broken car…. Terrible experience. Will not be booking againReviewed 2022 Oct 24

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2.0

They gave away my reservation to a walk in because I got stuck in traffic for 15 minutes. They had no other cars in the whole city so I was never able is use my booking.Reviewed 2022 Oct 17

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6.0

Pros:The Staff at Pick-Up and Drop-off were professional and very nice.Cons:The car was dirty, low on oil and wind shield fluid when we picked it up.Reviewed 2021 May 21

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4.0

Pros:The pick up location (And drop off) were not at the airport, but at a remote location that required us to Uber to that location from the airport for an additional expense.Cons:Hertz itself was fine, but Kayak should have highlighted that the rental location was not on the airport property.Reviewed 2021 May 18

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2.0

Pros:It was an easy pick up and drop off experienceCons:the condition of the vehicleReviewed 2021 May 14

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8.0

Pros:yesCons:cigarette smoke noticeableReviewed 2021 May 11

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10.0

Pros:staff was friendly and helpful.Cons:n/aReviewed 2021 Apr 13

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8.0

Cons:Final billing. In the final bill email, I was charged the weekly rate for the daily rate and had to rush back to the rental car desk to get adjusted after I had gotten to my airport gate. I could not get a person on the phone to help me and had to go back in person. It was stressful.Reviewed 2021 Apr 06

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10.0

Pros:Both easy drop off and friendly stuff.Cons:Nothing.Reviewed 2021 Apr 01

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2.0

Pros:Nothing.Cons:The location I was given to pick up the car was closed, and had been for months. The next closest Hertz did not have any cars available. I had to go to another car rental company entirely. I don't know how the system allowed me to make a reservation here. I had to spend an hour on the phone afterward to be sure I got a refund for the whole ordeal.Reviewed 2021 Feb 24

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2.0

Pros:Nothing. This was a terrible experience. Your company had no cars when we showed up at the correct time and the employee could got guarantee us a car at any point in the next 2 days. We ended up cancelling our reservation and using a get around service instead. I have never had an experience like this before and will never been using hertz in the future because of it. Also I was under the impression that the hertz location was at the airport considering that what I requested but when we got to the hertz at the airport they told us our reservation was at a hertz 15 minutes away. At the very least you could also give me a refund for the wasted $20 Uber to the location that didn’t have any cars and confusion of booking location.Reviewed 2021 Feb 16

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• What is the most popular rental car from Hertz in San Jose?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in San Jose.

• How many car rental locations does Hertz have in San Jose?

  Hertz has 11 rental locations in San Jose. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Jose airport (SJC)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes