Book Payless car rentals in San Jose

San Jose, CA, United States
16 Aug — 23 Aug
Same drop-off
San Jose, CA, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in San Jose

Overall Rating7.0 GoodBased on 216 reviews
Cleanliness
7.3
Comfort
7.3
Overall
6.9
Pick-up/Drop-off
6.8
Value for money
7.1

Recent reviews

Traveler rating
50
20
8
37
1
Find reviews that mention:
2.0
The pick up experience in San Jose was horrendous. We waited an hour to get a car, as did the customers around us. One had to wait 2 hours. The place was understaffed and unorganized. The company needs better software and hardware. The man who helped us was perfectly lovely it wasn’t his fault there are clearly systemic issues.Reviewed 2022 Jun 12
review fromkayak
10.0
I got dissatisfaction with kayak charging me an insurance that I did not needReviewed 2022 Apr 28
review fromkayak
6.0
The staff when i went to pick up was extremely rude and pushyReviewed 2022 Apr 18
review fromkayak
10.0
Loved the Customer Service and vehicle we were givenReviewed 2022 Jan 03
review fromkayak
7.9
They should have had people at the payless counter instead of shuffling people over to the avis/budget counter. It took about 30 to 45 minutes just to get to the counter and another 20 minutes to get the car. If I didn't budget my time, I would have been late for our family event.Reviewed 2021 Sep 09
review fromkayak
1.9
The Payless counter was closed and directed everyone to the budget car rental counter which was an extremely long line. We landed at 2pm and went straight to pick up the car. We were in line by 2:10pm and we didn’t get to the front of the counter until 3:30pm. We finally got sent to pick up the car in which took an additional 30 mins of waiting to get the car turned into us. By the time we were driving off the San Jose airport it was 4pm. That placed a dent in all our plans and reservations we had planned on our trip. It was really saddening to know that no one even tried to assist or apologize for wait times. The staff was not friendly in the car pick/drop off area.Reviewed 2021 Sep 06
review fromkayak
10.0
Flawless.Reviewed 2021 Aug 22
review fromkayak
10.0
Pros:Staff was excellent at pick up and drop offCons:Had difficulty finding the actual registration desk. Confusing multiple floors/signing. Didn’t know Payless was also Avis.Reviewed 2021 Apr 20
review fromkayak
10.0
Pros:The staff was helpful. When I picked up the car, it had a half tank of gas. They told me to return it with the same amount, which I did. But when I got there, they charged me for the remainder for a full tank. I went to the desk and the agent there and guy who checked it out a few days before to me were very helpful and corrected it (refunded the difference).Reviewed 2021 Mar 29
review fromkayak
6.0
Pros:Clean car, employees at counter very politeCons:For starters I thought I was renting car with kayak not with other party that I never heard of it. On paper it says I got car at 5:36 but reality was that car was no ready and got it at 5:59p not a problem understandable even if it delay me am put me to more traffic time but for them is not ok for us to turn late, I got there at 8;07p and seems I was charge another. My point is we don’t get discount for pick up late but get fully charged for being late “very fair”Reviewed 2021 Mar 08
review fromkayak
2.0
Pros:I can't cancelReviewed 2020 Oct 20
review fromkayak
8.4
Cons:The signs at the airport were poor. Luckily a security guard arrived and directed me to the 4th floor. I rented from Payless, a sign at their counter directed me to Budget and, in the end I got the car keys from Avis. Car was small, as ordered, so the comfort wasn't excellent, but as expected. The onboard computer and controls, in the Nissan Versa, are hard to understand and reset. I never trusted the distance-to-empty indicator/estimate and when driving almost 2,000 miles that is important. Had two cellphones connected, one for calls and one for audio. The incoming calls always kept going to voice mail after pausing the audio. Overall excellent, but quirky. RecommendReviewed 2020 Aug 30
review fromkayak

Where can I find Payless car rentals in San Jose?

1659 Airport Blvd, Payless car rentals

Address

1659 Airport Blvd

Hours

Friday07:00 - 22:00
Tuesday07:00 - 22:00
Sunday07:00 - 22:00
Monday07:00 - 22:00
Saturday07:00 - 22:00
Thursday07:00 - 22:00
Wednesday07:00 - 22:00

Phone

+1 408 724 4400

Good to know

Most popular location

1659 Airport Blvd

Most popular car type

Compact

Top tips for renting a car from Payless in San Jose

  • Compact rental cars from Payless in San Jose are around 2% cheaper than other car types, on average

FAQs about renting a car from Payless in San Jose