Book Payless car rentals in San Jose

Driver's age: 26-65
Tue 05.03
Tue 12.03
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Payless car rental prices in San Jose

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in San Jose

Overall Rating6.2 OkayBased on 56 reviews
Cleanliness
7.2
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
5.9
Value for money
6.6

Recent reviews

Traveler rating
6
0
1
2
0
0
3
10.0
Pros:Staff was excellent at pick up and drop offCons:Had difficulty finding the actual registration desk. Confusing multiple floors/signing. Didn’t know Payless was also Avis.Reviewed 2021 Apr 20
review fromkayak
10.0
Pros:The staff was helpful. When I picked up the car, it had a half tank of gas. They told me to return it with the same amount, which I did. But when I got there, they charged me for the remainder for a full tank. I went to the desk and the agent there and guy who checked it out a few days before to me were very helpful and corrected it (refunded the difference).Reviewed 2021 Mar 29
review fromkayak
6.0
Pros:Clean car, employees at counter very politeCons:For starters I thought I was renting car with kayak not with other party that I never heard of it. On paper it says I got car at 5:36 but reality was that car was no ready and got it at 5:59p not a problem understandable even if it delay me am put me to more traffic time but for them is not ok for us to turn late, I got there at 8;07p and seems I was charge another. My point is we don’t get discount for pick up late but get fully charged for being late “very fair”Reviewed 2021 Mar 08
review fromkayak
2.0
Pros:I can't cancelReviewed 2020 Oct 20
review fromkayak
8.4
Cons:The signs at the airport were poor. Luckily a security guard arrived and directed me to the 4th floor. I rented from Payless, a sign at their counter directed me to Budget and, in the end I got the car keys from Avis. Car was small, as ordered, so the comfort wasn't excellent, but as expected. The onboard computer and controls, in the Nissan Versa, are hard to understand and reset. I never trusted the distance-to-empty indicator/estimate and when driving almost 2,000 miles that is important. Had two cellphones connected, one for calls and one for audio. The incoming calls always kept going to voice mail after pausing the audio. Overall excellent, but quirky. RecommendReviewed 2020 Aug 30
review fromkayak
9.6
Pros:The person that helped us was extremely helpful and friendly. She recognized it was my birthday on the day of pickup and greeted me. No issues at drop offCons:Our pick up was scheduled for 9 and we came to the counter at 8:45, but no one was there. We waited until about 9:14 and decided to just go to the elevator to the lot since there was still no one there to help or no sign for instructionsReviewed 2020 Jul 30
review fromkayak
6.4
Pros:The car drove well.Cons:The pick-up counter needed more staff. I waited in line for ~40 minutes.Reviewed 2020 Jul 28
review fromkayak
2.0
Cons:I called the company to ensure they would be open which I was told yes they would be. When I showed up at 8:30pm, they were closed because of the curfew. Hertz was open though and I was forced to rent a car from them which was much more money. I understand the curfew, but wish I was informed they could not complete my transaction to allow to try and make other arrangements. I also have not been reimbursed from Payless car rental.Reviewed 2020 Jun 06
review fromkayak
4.0
Pros:Check out staff was friendly.Cons:No staff were at the drop off, and I was delayed waiting for them. I'm still unsure if the car was actually logged back to the agency, noting no damage and a full tank.Reviewed 2019 Sep 23
review fromkayak
10.0
Cons:Wait at the airport was a bit long.Reviewed 2019 Sep 22
review fromkayak
10.0
Cons:When at the pickup desk, check what car you are being given. I asked for a compact and got something else. If you really want what you asked for, the desk is the time to ask.Reviewed 2019 Sep 10
review fromkayak
3.2
Cons:Staff is not helpful. I would choose another rental company at SJC.Reviewed 2019 Sep 09
review fromkayak

Where can I find Payless car rentals in San Jose?

Address

1659 Airport Blvd

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+1 408 724 4400

Good to know

Most popular location

1659 Airport Blvd

Most popular car type

Compact

Top tips for renting a car from Payless in San Jose

  • Compact rental cars from Payless in San Jose are around 32% cheaper than other car types, on average.

FAQs about renting a car from Payless in San Jose

  • What is the most popular rental car from Payless in San Jose?

    Compact (Kia Niro or similar) is the most frequently booked rental car type from Payless in San Jose.

  • How many car rental locations does Payless have in San Jose?

    Payless has 1 rental location in San Jose. Take a look at our Payless rental location map to find the best rental cars near you.

  • Does Payless have a car rental location at the airport: San Jose airport (SJC)?

    Yes

  • Does Payless offer shuttle or airport pick-up services from San Jose airport (SJC)?

    Yes