Guest reviews
Overall rating
7.7
Good
Based on 214 reviews
Cleanliness
8.0
Comfort
7.9
Pick-up/Drop-off
7.4
Value for money
7.5
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
44
17
14
9
18
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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10.0
Pros: Staff very friendly and helpful
Cons: Should be more proactive in looking for damages during inspection
review from
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10.0
Pros: Friendly service
review from
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4.4
Cons: I prepaid and Dollar upsold my poor mother. Never again will I use kayak for car rentals.
review from
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10.0
Pros: The whole experience was a breeze and was fast
Cons: No complaints
review from
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7.2
Pros: Easy drop off.
Cons: Was expecting a lower rate
review from
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10.0
Pros: The staff was cery friendly and helpful. When i dropp off the car in San Diego was super easy , the staff was very gentleman. I'm happy with the service. The price was unexpensive compared with Hertz and others companies.
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6.4
Pros: the pick up and drop off on the 7th floor was good
Cons: the service of the woman working in the ground floor could be improved
review from
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8.0
Pros: Super easy pickup and drop off in San Jose
review from
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10.0
Great car, great price!
Pros: Low miles, fast check out at airport.
Cons: Dirty inside windows and outside mirrors
review from
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3.6
This company is cheating passengers who dont buy their insurance
Pros: Nothing
Cons: The return attendant was rude, yelling at me for not keeping the paperwork given at check out. Then to my surprise he pointed to minor scratches as my fault and said I will need to pay for repair when he found out I didn't buy the company's protection policy. It seems they are making passengers who don't buy the protection pay for minor scratches and dents that other passengers before may have caused. I asked for a supervisor and he said there was none. I went to the check out counter and they called in a supervisor from Hertz to talk to me, he was not helpful at all.
review from
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10.0
Pros: They wwre great and found me a similar rate when they could not find the Kayak listing.
Cons: The last screen that indicated the reservation was made, did not have a confirmation code. But it seems there was a reservation since I received this email. Hesitate to use Kayak again.
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9.2
Pros: Excellent car and the staff were great.
Cons: I had to walk the length of the airport upon arrival. Later learned there is a bus.
review from
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Where can I find Dollar car rentals in San Jose?
Top tips for renting a car from Dollar in San Jose
- Economy rental cars from Dollar in San Jose are around 47% cheaper than other car types, on average
FAQs about renting a car from Dollar in San Jose
What is the most popular rental car from Dollar in San Jose?
How many car rental locations does Dollar have in San Jose?
Does Dollar have a car rental location at the airport: San Jose airport (SJC)?
Does Dollar offer shuttle or airport pick-up services from San Jose airport (SJC)?
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