Book Dollar car rentals in San Jose

Reviews for Dollar in San Jose

Recent reviews

Traveler rating

Excellent

54

Good

16

Okay

16

Mediocre

23

Poor

0

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car was cleancustomer service

car i reservedgreat experience

get the carcredit card

rented the cargreat value

friendly staffnever rent

great price

2.0

First, the car was FILTHY when we picked it up. Goo and grime all of the backseat. NO one cleaned this car... even the outdoor car handles were beshmeared with goo/sticky handprints. The worst was we checked the oil on our road trip only to find out that the oil was so low in the car that it was not registering on the dipstick. COMPLETELY dangerous! We ended up having to buy oil so we did not destroy the car. Dollar did not do any basic checks on this car before they rented it to us and basically put my family in danger. Having sufficient oil is a mandatory so you don't end up on the side of the road somewhere. Very disappointed.Reviewed 2022 Jul 21

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4.0

We got to the Dollar booth and there were no employees and 20 customers in line. The hertz people helped check us in when they didn’t have customers but it took an hour to get to the front of the line. Frustrating and not acceptable. Also I was charged $97 in taxes which I assumed were included with my total rental costs. The car was great and I didn’t have any trouble getting and dropping the car once I got through the line.Reviewed 2022 Jul 18

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4.0

Long wait for pickup Car was not cleanReviewed 2022 Jul 06

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8.0

Wish the car was smoke free. The whole trip we had to endure the smoky smell of the car. I had bad allergy from the smell of the carReviewed 2022 Apr 03

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8.0

There was only one agent at check in who left for his at one point and one agent from the next agency counter had to take over . Longest line and slowest moving line was Dollar . On the plus side , the drop off was greatest ever .Reviewed 2022 Mar 18

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6.0

They keep pushing you to upgrade or saying that you will get a compact car even when they don’t have any compact cars there. My suggestion is to stay strong to your choices and if it doesn’t work, go back and ask for an upgrade.Reviewed 2022 Mar 07

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10.0

Every interaction with staff was pleasant, efficient, helpful.Reviewed 2021 Oct 13

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5.9

It took 1.5 hours at check in!Reviewed 2021 Oct 05

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10.0

Pros:Great car Mazda CX-5. Easy dropoff (contactless - just leave the keys in the car and go).Cons:As seems to be the new norm, the wait for pickup was much longer than it needed to be. Hire enough staff please.Reviewed 2021 Jul 01

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6.0

Pros:The car was clean and the price was very fair. However, see below...Cons:I rented a certain class for not only the luxury comfort, but for the size. However, Dollar did not have the car I rented. They first tried to down grade me to a lower class, but larger car. I did not think this was fair so I did not agree. We went through the options and I explained, due to having two of my elder uncles with me and their need for a larger car, I needed something larger. Eventually a larger car was offered, but at a much higher rate. Again, I did not agree as a car in my category should have been available to me. Eventually I was offered another luxury vehicle (supposedly in the same class), but much smaller and the entire weekend we had difficulty getting my uncles in and out of it. Due to the inability to have a car ready for me in the class I rented I would have preferred the “upgrade” to an adequate car but the agent would not agree without additional payment to which I did not think was fair.Reviewed 2021 Apr 26

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10.0

Pros:Staff very friendly and helpfulCons:Should be more proactive in looking for damages during inspectionReviewed 2020 Feb 12

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10.0

Pros:Friendly serviceReviewed 2020 Feb 07

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• What is the most popular rental car from Dollar in San Jose?

  Compact (Class Compact Car or similar) is the most frequently booked rental car type from Dollar in San Jose.

• How many car rental locations does Dollar have in San Jose?

  Dollar has 1 rental location in San Jose. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: San Jose airport (SJC)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes