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10.0
The staff was extremely pleasant and accommodating my needs when I needed to change vehicles due to issues w a small size cabin with my initial reservation. They saved the day.Reviewed 2023 Sep 26
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10.0
The lady who helped me check in to get the vehicle was super helpful! The van was very roomy and comfy for my family!!Reviewed 2023 Jul 24
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2.0
I was misled as to the pickup & dropoff location. Therefore I had to pay more. Bill of approx $200 easily escalated to $450Reviewed 2023 May 23
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6.0
We paid more for a Mustang "or similar". We ended up with a Nissan Maxima which really is not similar. Wanted a sporty vibe; got a granny vibe. The car was nice, just wasn't as advertised.Reviewed 2023 Apr 21
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4.0
It was over an hour wait to pick up the car because Avis only had 2 counter staff.Reviewed 2023 Mar 23
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2.0
The person who checked us out told us one time verbally for drop off and it ended up being a time when they were closed. We had to go to a different location up for drop offReviewed 2023 Feb 20
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6.0
Lengthy pick up process. Would be good to have parking nearby for those driving to collect a rental. A lot of hidden costsReviewed 2023 Feb 19
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6.0
The lady at the pickup was very unhelpful for the insurance options. She made us worried although we have coverage. We almost done double insurance with charging $51 per dayReviewed 2022 Dec 17
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2.0
Stood in line for over an hour at checkin, then another half-hour waiting for a car….people were good, but archaic system and grossly understaffed.Reviewed 2022 Sep 26
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10.0
This was my first time renting a car, and besides the wait to pick up a car at the beginning, I had a very easy time as a first time car renter. Customer service was very nice at pickup and drop off and for the car I got, the price was very reasonable.Reviewed 2022 Sep 06
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8.0
Check in was awfully slow. Staff at counter not focused and not motivated to work.Reviewed 2022 Jul 11
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4.0
The pick up took an hour!!!! Longer than my flight!Reviewed 2022 Jul 04
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