Book Thrifty car rentals in San Jose

Reviews for Thrifty in San Jose

Recent reviews

Traveler rating

Wonderful

9

Very good

4

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

3

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car was cleanpick up and drop

car availablecustomer service

get the cargreat price

friendly staff

2.0

The worst rental car experience ever! I travel to San Jose once a month and rely heavily on the car rental service industry for transportation. I made reservations, arrived for my pick-up and then nightmare began! They required a $500 deposit for the sedan with a $174.94 rental fee for the day. Last month Alamo's security deposit was $200 and have the rental price. I return the vehicle after my trip, board my flight and return home here to Los Angeles. I then see an unauthorized transaction for $100 that very night, and another $100 the following evening. Trying to reach Thrifty is a nightmare in itself since its system is automated and they DID NOT even return my detailed email of the issue. I had to call my bank and file a claim on the two extra charges and cancel my debit card!!! This entire experience with "thrifty" has been the worst. WILL NOT BE DOING BUSINESS WITH THEM AGAIN.Reviewed 2024 Mar 28

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4.4

Pros:Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.Reviewed 2020 Nov 04

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7.2

Pros:Straightforward process. Car feels cleanCons:The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.Reviewed 2020 Oct 03

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6.4

Pros:The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.Reviewed 2020 Sep 29

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9.2

Pros:Staff was very helpful and friendly at SJCCons:Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.Reviewed 2020 Aug 16

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10.0

Pros:All aspects of this rental were wonderful. Typical pushy sales on upselling when you go to pickup, but that's expected and you can "nope" your way through it.Reviewed 2020 Jul 19

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10.0

Pros:YesReviewed 2020 Jul 16

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8.4

Cons:Customer serviceReviewed 2020 May 17

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8.0

Pros:Drop-off was a breeze. The car was well-equipped and not as bare-bone as lower-priced rentals usually are.Cons:Long line for the pick-upReviewed 2020 Feb 18

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3.2

Pros:The lady who was working around 12/23 9:30pm on the 7th floor on thrifty was very unfriendly. Seems like she was annoyed to every customer and can’t find any professionalism on her attitude.Cons:She could have smiled and tried to help the customer with proper attitude.Reviewed 2019 Dec 25

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10.0

Cons:Please stop using air freshenerReviewed 2019 Dec 15

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8.0

Cons:Took 15 min at counterReviewed 2019 Dec 05

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More

• What is the most popular rental car from Thrifty in San Jose?

  Standard (Toyota Tacoma or similar) is the most frequently booked rental car type from Thrifty in San Jose.

• How many car rental locations does Thrifty have in San Jose?

  Thrifty has 1 rental location in San Jose. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: San Jose airport (SJC)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes