Book Alamo car rentals in Tampa

Reviews for Alamo in Tampa

Recent reviews

Traveler rating

Excellent

169

Good

39

Okay

22

Mediocre

24

Poor

0

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car was cleangreat price

get the carstaff was friendly

car availablegreat experience

pick up and dropcustomer service

great service

8.0

Pros:Drop off awesomeCons:Received car with ZERO miles to empty in a strange city had to find gas station that luckily was a block awayReviewed 2021 Apr 20

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10.0

Pros:Staff was great. The agent was Very helpful even though he was standing outside in the hot sun. Great guy.Cons:Nothing - it was great.Reviewed 2020 Apr 06

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3.2

Pros:Car was okCons:Did not realize the drop off location was wrong. The ccustomer service agent didn't say anything. When I returned the car I was told to go to the office. There was no one there.so I went to the general office where Mercedes the manager said I shouldve gone to the national office. ..even though I didn't rent from them. She was exceptionally rude telling me it wasn't her problem that the reservation was incorrect. She askedwhom I spoke with. I said a blonde lady with a eastern european acaccent. To which Mercedes responded...well she is a blondeReviewed 2015 Nov 06

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3.2

Never renting from Alamo againPros:the car was prettyCons:I reserved a car online 4 months ago. Two weeks ago, I checked into Alamo at the airport to get my car. The sales person tried to HARD-SELL me on an upgrade, despite my saying over & over & over I did NOT need a nicer SUV (she wanted me to upgrade to a BMW SUV) . She came at 3 different times and when I firmly said no 3x and she finally gave up, (all with my kids next to me exhausted from a long day of travel, I'll have you) she came at me again and this time for the insurance. I have excellent car insurance for which I pay a pretty penny that I know covers all rental issues AND I have AMEX who has great coverage as a benefit of the card do I knew I did not need the insurance. She then asked me who my car insurance company was, claiming they need to know bc that is how they make claims, but NEVER asked for my policy number. She claimed that SHE KNEW my insurance did NOT cover what I thought that did and that AmEX would not cover anything. I consistently said, "Ok. But I DO NOT want the insurance. I rent cars ALL the time and know what I am doing." When I refused the extra coverage for the 4th time, she said, "FINE," loudly and angrily. When I went to walk away she vibed me, and said with an angry tone, "Your STANDARD SUV will be waiting for you....." Her tone was so nasty that my my son asked why she was treating me that way and said, "Did she really just vibe you for not renting a BMW?" The car we picked up was supposed to be washed but instead looked washed soaped up & left to dry before rinsing. It had dried soap ALL over it. It was the last car of the kind we rented that would work for us, so we had to use it. However, for renting a car for over a week and spending close to $1000, the whole experience sucked. It is the first time I rented from Alamo and will never rent from them again,Reviewed 2018 Apr 03

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10.0

Pros:Very professional..Great Customer Service.Cons:NothingReviewed 2021 Jan 05

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2.0

Cons:Holiday Cars was the intermediary with Alamo. I had a family medical emergency and wasn’t sure I would be able to pick up the rental on time. Their policy is that I could get a full refund as long as I contact them at least 48 hours in advance. So I used their online form to contact them 48 hours prior to pick up time to inquire about canceling or modifying my reservation but they didn’t respond. I had to follow up three separate times to get a response. But by then, they claimed I didn’t contact them soon enough so I was essentially penalized for their non-responsiveness. Horrible customer service. Will never use them again.Reviewed 2018 Mar 18

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8.0

Still don't have receipt. Felt pressured to get exPros:Quick and defficient at dropoff.Cons:At pickup, employee pulled up behind 3 of us who had just gotten in cars and parked there, waiting for a man who was just getting To his car to put his suitcase in and settle and pull out, so he could park in that man's spot. The three if us told him we were trying to get out, but he stayed there ignoring us. Also, I did not lke feeling pressured to take the $25 a day insurance and had to refuse it twice and still got the wrong paperwork, so had to refuse it again. No means no. Never would have happened if I was a man.Reviewed 2017 Mar 27

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10.0

Pros:Very goodReviewed 2020 Oct 31

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4.8

Charged for gasCons:Upon pickup the woman assisting me inquired about upgrades, insurance, the typical add-ons. I denied each as I didn't require any of the extras she was asking about. Then, she said "just so you know, the gas is cheaper here at the airport" in a manner that she was letting me know. I thanked her for the information and then upon arriving at my destination, I looked at my bill and realized she had added a tank of gas onto the rental price. I guess her telling me about the tank of gas was actually her sneaking it onto my bill rather than just being helpful.Reviewed 2017 Feb 26

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8.8

Pros:Ryan at rental and Dante at dropoff were excellentCons:more convenient pickup and dropoff locations at more reasonable priceReviewed 2020 Oct 16

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2.0

Cons:Pick-up was scheduled for 3 p.m. on Christmas Eve. We arrived at the downtown Tampa facility at around 3:50 due to a flight delay only to find the office closed, with s note on the door that it would reopen on 12/26. Fortunately, we were staying with family on 12/24 and 12/25 so didn’t need the car. However, when I showed up at 8 a.m. on 12/26 to pick up the car for a trip to Fort Myers, I was told that there were no cars available at any Alamo facility in the Tampa metro area. The manager snd staff made no efforts to help, Fortunately, I was able to find a car at Hertz, albeit at 2.5x the rate I’d reserved at Alamo. Terrible experience.Reviewed 2020 Jan 01

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2.0

Additional charges we didn't expectCons:We paid for the rental in advance. When we got to Alamo in Tampa we were greeted by an Alamo staff (Indian guy) who pressured us to purchase extra feathers (large car, insurances.....etc). We told him we were not interested. Then he goes into this scared tactic to try and scare us to buying the insurance. Again we told him we don't want it and that we're already covered by our normal car insurance. So he said ok fine you only want the car and start pulling out the papers for us to sign. Without going through the details we initial and signature the papers for the rental. It was only when we return the car that we notice an addition 260.19 charge for insurance which we repeatedly said we don't want. I understand we should have read the papers careful before signing, but can't help but feeling con by the Alamo staff. Needless to say we were disappointed with our rental experience with Alamo and have no plans renting from Alamo again.Reviewed 2017 Aug 27

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• How much does it cost to rent a car from Alamo in Tampa?

  On average a rental car from Alamo in Tampa costs ₪128 per day.

• What is the most popular rental car from Alamo in Tampa?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Alamo in Tampa.

• How many car rental locations does Alamo have in Tampa?

  Alamo has 2 rental locations in Tampa. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes