Book National car rentals in Tampa

Reviews for National in Tampa

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

1

Fair

2

Mediocre

0

Poor

4

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car was greatcredit card

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great servicepick up and drop

10.0

Great customer service. Kayak’s website mistakenly allowed me to rent a rental car that was not at the airport rental. In lieu of charging me double for the reservation, the agent helped me get a new reservation at only a 50% increase versus a 100% increase from my reservation rate.Reviewed 2021 Dec 12

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2.0

Dear national Or third party! I’m waiting for car rental National to refund me the funds they took from my account on two different transactions! On the date I return the car to the same location I picked the car as planned the staff were not what is going! Very disappointed. I want my money! And I’m going to put in a complaintReviewed 2021 Nov 16

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1.9

It wasn’t National’s fault, it was Kayak’s fault. You booked a car at a location that was closed, never sent a confirmation email and then offered no help in rebooking. The supervisor I talked to on the phone was rude and ended up hanging up. Completely disappointed with the way you guys left me stranded. I’ve never been treated like this by a company for something that was their fault. Never using Kayak or any affiliated companies again.Reviewed 2021 Sep 18

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2.0

Pros:OkCons:Got charge for extra dirrty car had to wait an hour to get my carReviewed 2021 Apr 02

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8.0

Pros:The staff was very helpful and the office was clean. They came out and helped me hook up my blue tooth when I asked. Very friendly.Cons:My car was dirty and smelled pretty bad from a smoker. They did give it a quick wash for me, but the smell lasted for my whole trip.Reviewed 2021 Mar 16

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6.0

Cons:Car was supposed to be at airport in Tampa. Find out some how my reservation was for Tampa 5 miles away. Had to take a taxi from airport to car rental place 10 mins away. And wanted to charge us 160$ at airport when we booked for 40$. And this car is not in good running condition.Reviewed 2018 Nov 28

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2.0

Cons:I was not informed when I made the reservation that a major credit card was required. I had ample funds on my debit card but it would not be accepted.Reviewed 2018 Oct 14

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5.2

Very easy process, very expensive fee for gasPros:The drop off process was fast.Cons:I felt like I was rushed out of my car and could have left personal belongings behind easily. Also, the gas fee is overly expensive and I was charged $60 for a tank when the current gas prices would have allowed for a $40 fill up.Reviewed 2017 Jun 22

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9.2

Friendly and fast servicePros:Friendly staff, easy pick up, clean vehicle.Cons:nothingReviewed 2017 Mar 19

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5.6

Mixed experiencePros:Loved the car I was rented. Newer model. Very clean.Cons:Phone number to National did not work so unable to stay in touch when I needed to talk to someone in the office. Car not ready when I arrived (person helping me went and cleaned it himself, so that was helpful), printer not working so no paperwork to take with me. I put in TPA for airport and was given an offsite location. I thought I was renting from airport and went there first. Big disruption to my plans. Ultimately my fault for not paying attention to the address, but also very confusing process that I was clear I wanted airport.Reviewed 2017 Mar 15

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10.0

Pros:Fantastic customer service, easy check in process and they had the exact vehicle I needed.Reviewed 2017 Feb 28

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10.0

EasyPros:Easy pick up, great rate saved 50% on this on we way rental vehicle in comparative vehicle with other companyCons:The return was easy but for so.e reason my rental agreement was not on the system Maybe because it was a one way rental vehicle? Not sureReviewed 2016 Dec 30

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• What is the most popular rental car from National in Tampa?

  Compact (Toyota Auris or similar) is the most frequently booked rental car type from National in Tampa.

• How many car rental locations does National have in Tampa?

  National has 2 rental locations in Tampa. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does National offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes