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2.0
We were called at our reservation pick up time and told that no cars were available and no other options were available. So then what was the point of the reservation? Terrible experience.Reviewed 2022 Jul 18
review from![kayak]()
6.0
Pickup was very slow, despite there being very few customers there. One agent in particular was at his post behind the counter talking with what seemed to be friends the whole time I was there, which was about 20 minutes. At drop-off, I was 1.5 hours late and was charged $120 for a full day of rent, which is unreasonable. I spoke with an agent there and was able to get $60 back, though they pushed back on me a lot about it at first. The car itself was fine, though it said it needed maintenance shortly after I picked it up. Thankfully, I didn't have any problems with it.Reviewed 2022 Jun 22
review from![kayak]()
2.0
Given false information between online and in person,guy at the desk not helpful or knowledgeable of information. Poor attitude from on of the guys at the desk.Reviewed 2022 May 17
review from![kayak]()
4.0
I didn’t lack the availability of rental cars for the large metropolitan area of Atlanta. No rental cars were available at the airport!!! Avis website didn’t have any rental cars available. I had to use an outside platform on Priceline.com to rent my car from Avis. We like the return location in Memphis. Although I didn’t receive a printed check-in receipt at the Memphis Airport Return location. We like the unlimited mileage. The car was unkept to have been a 2021 or 2022 modelReviewed 2022 May 14
review from![cheapflights]()
2.0
AVIS IS A JOKE, PRICELIN, KAYAK, EVERYONE IS A JOKE. NO CAR AVAILABLE. NOT AVAILABLE FOR ME AND NOT AVAILABLE FOR ANOTHER 10 PEOPLE WHO WERE STRANDED THE SAME AS ME. AVIS HAD THE LIST OF PEOPLE GOING TO PICK-UP CARS THAT MORNING, EVEN THEN THEY DID NOT THINK IT WAS IMPORTANT TO HAVE CARS AVAILABLE FOR THEIR CLIENTS. THIS IS UNHEARD OF. BUT I LEARNED MY LESSON. STAY AWAY FROM PRICELINE AND OTHER MIDDLEMEN. THEY DON'T CARE.Reviewed 2022 May 09
review from![kayak]()
4.0
The drop off procedure was very well organised at Miami airport. The pick up was a nightmare. According to the contract AVIS should have accepted my debit card (( with more then enoughmoney on my account) but it refused.Reviewed 2022 May 01
review from![kayak]()
2.0
They did not have a car despite a reservation. A car reservation is not a promise on the part of Avis, just on the customer side. They totally suck.Reviewed 2022 Apr 13
review from![kayak]()
2.0
Took my reservation, charged me $60 for insurance and then had no car. At least the agent called me an hour before pickup time to tell me they had no cars to rent.Reviewed 2022 Apr 12
review from![kayak]()
4.0
The car was absolutely filthy and disgusting!!! Had a cracked windshield, smelled like smoke and had no gas!!!Reviewed 2022 Apr 09
review from![kayak]()
2.0
My reservation was not honored and I didn't get the car I reserved and was left strandedReviewed 2022 Apr 07
review from![kayak]()
2.0
Did not have any cars when we arrived with a confirmation. Said it was a computer error. They turned away a whole line of people with confirmations.Reviewed 2022 Apr 05
review from![kayak]()
2.0
I was told two separate locations had ‘plenty’ of cars from an Avis person on the phone and ubered from the airport all over Atlanta and each location the employee for Avis was rude and had no cars. It even let me book one online than said ‘ope no Cars, too bad.’Reviewed 2022 Feb 20
review from![kayak]()