Book Payless car rentals in Atlanta

Reviews for Payless in Atlanta

Recent reviews

Traveler rating

Excellent

24

Good

22

Okay

35

Mediocre

199

Poor

0

Find reviews that mention:

car availablecustomer service

get the careven though

car was cleannever rent

said they wouldcar smelled

great pricecredit card

friendly staffcar was dirty

8.0

Better directions for drop offReviewed 2022 Jul 08

review from

2.0

I prefer paid for a compact and was forced to pay for a full size car at pick up.Reviewed 2022 Jul 04

review from

2.0

We made a reservation, however, there were no cars available.Reviewed 2022 May 28

review from

10.0

The quickness of registering, pick up, and drop off was exceptional. I don't think anything could have been better.Reviewed 2022 May 25

review from

2.0

I made a reservation 2 months in advance, but when I arrived at my scheduled time to pick up my car, I was informed they didn't have the car and had to wait 3 hours until one was available. The car they eventually had wasn't the correct size, and I still had to pay the difference for a larger vehicle, getting charged more. Once I had the keys, when I arrived at my spot, the car was not there. So, the gentleman valeting vehicles found me another and told me I was good to go. When I got to the garage gate to leave, they said I needed my reservation number, which was not included in any of the email communications I had received about my reservation or written down on my paper by the agent, it was only a "confirmation" number that I had. So, I had to repark the car, go all the way back into the terminal on a torn ACL and knee brace, get the number from the agent and re-enter the queue to exit the garage. Not to mention, a gentleman behind me in line when they initially informed us there were no cars had said he was going to the same city and I could ride with him. While I'm sure he had good intentions, as a single woman traveling alone, I politely declined. I wouldn't have taken the offer even if it was a little old lady. After all, I should have my own reservation and vehicle, right? The agent still felt a need to comment on my decision, as well as share it with the other team members through the walkie talkie, and went so far as to tell me "he wouldn't have done anything to you." This company needs to figure out its logistics and stop overbooking when they clearly cannot deliver for travelers. I would have happily found other arrangements if I had just known in the first place.Reviewed 2022 May 06

review from

2.0

Billing is all messed up. I was promised one price and then charged $200 MORE! Extremely difficult to get Payless/Avis/Budget on the line to resolve. Still not done!Reviewed 2022 Apr 15

review from

10.0

Everything went as scheduled - no complaintsReviewed 2022 Apr 11

review from

8.0

The ladies at the Avis desk in Atlanta were excellent. The lady at the Payless desk was awful. Told us our prepaid reservation would not be honored. Avis ladies took care of us and sent us off to enjoy our vacation. Never book from Payless.Reviewed 2022 Apr 02

review from

4.0

There was no attendant at the payless counter in the rental center. The gentleman in the adjacent counter said I should go to the AVIS desk. They handled my rental, but offered indifferent and somewhat lackadaisical attitude. The vehicle was of a class smaller (KIA K5 rather than a Toyota Camry or equivalent, (which would have been a KIA Optima)). I did not have the time to protest at the time. Then, I was charged over $140.00, when my quote was for $125.42. And finally, after drop-off I was charged over $8.00 additional for fuel top-off. --I returned that car with a FULL TANK. I think they probably overfilled on a top-off to charge me for the difference. VERY DISSATISFIED.Reviewed 2022 Mar 28

review from

2.0

Person at the counter at Atlanta airport was extremly rude. She was not even behind the window but off between 2 businesses in a very low chair as if she was hiding from potential customers. The car I had reserved was not there and they had no car for me. Rude and ignorant.Reviewed 2022 Mar 21

review from

2.0

Person at counter did not have a mask on but insisted Everyone in line put theirs on. She was rude and condescending with every single customer.Reviewed 2022 Feb 23

review from

2.0

I had temporary license paper from NC because duplicate had not been received yet. They didn't honor my prepaid rental and priceline refused to return my money. I had to rent from another agency for 2.5 times the price. Never again will I use priceline, not worth the lower price.Reviewed 2022 Jan 26

review from

More

• 3.8 /10Avis Car Rentals at Atlanta
• 5.0 /10Budget Car Rentals at Atlanta
• 4.6 /10Hertz Car Rentals at Atlanta
• 3.7 /10Thrifty Car Rentals at Atlanta
• 5.2 /10Enterprise Car Rentals at Atlanta
• 4.9 /10Sixt Car Rentals at Atlanta
• 3.7 /10Dollar Car Rentals at Atlanta

• What is the most popular rental car from Payless in Atlanta?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Payless in Atlanta.

• How many car rental locations does Payless have in Atlanta?

  Payless has 1 rental location in Atlanta. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes