Pros: Had a confirmed reservation (actually called Payless to double check) for a 1 way car rental. When arriving at counter was informed that there was no car available. Apparently they were first come / first serve.
Cons: Honor the reservation
Cons: Front desk horrible customer service, hidden cost
Pros: Nothing. I am highly upset.
Cons: There was no car available and I paid online during the reservation. I need to be refunded.
Pros: The staff was extremely helpful in a poor situation.
Cons: Vehicle smelled like smoke from tobacco and marijuana.
Pros: You can't blame the counter staff for a fusarium operation
Cons: Cars weren't available on schedule and had to wait. No one available to check in on return. Payless counter was closed had to go to Avis. Also it was twice as expensive compared to Seattle and Dallas.
Pros: No. They wouldn't rent me a car without a utility bill. I don't normally carry a utility bill with me when I travel.
Cons: Was not able to rent a car due to there company Policy of having to run a Credit report and only allowing you to pay with a Debit card and not a credit card
Pros: The staff were polite but unapologetic about having zero cars available, including the one we reserved! We arrived at our confirmed pickup time, only to be told that they had no cars and we’d have to wait 1-2 hours and hope something would be returned. What’s the point of reserving if your reserved car isn’t there? We will never use them again.
Cons: Actually having the car we reserved— or ANY car!
Pros: friendly staff
Cons: clearer drop off instructions
Cons: My rental agreement was on Friday August 30, 2019 at the Atlanta Hartsfield Jackson Airport (ATL) location at 9 pm. I reached the counter at 9:15 pm and I was told there were no cars available. After asking around I realized there were 4-5 other individuals that were told the same. I was told to wai
Pros: Awesome agent
Cons: We got to the counter and we were told that they did not have any vehicles available for us and that we would have to wait upto 1-2 hours until their rented vehicles were returned. Additionally there was no guarantee that we would get the vehicle class that we wanted. We cancelled the reservation
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in Atlanta.
Payless has 1 rental location in Atlanta. Take a look at our Payless rental location map to find the best rental cars near you.