Book Hertz car rentals in Atlanta

Reviews for Hertz in Atlanta

Recent reviews

Traveler rating

Excellent

52

Good

29

Okay

32

Mediocre

109

Poor

4

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pick up the carfriendly staff

car was cleanpick up and drop

car availablecustomer service

rented a cargreat experience

wrong locationnever rent

location was closedcredit card

2.0

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.Reviewed 2022 Aug 06

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2.0

Reservations were allowed when there were no cars. Three and a half hour wait for an unsanitized, dog hair filled, dirty, gas guzzler when I booked a compact. I had to clean the car myself with three staff sitting and watching me do it. Drop-off location was closed when I was scheduled to return the car. Location did not have a drop box for key. Other location given as an option had no place to park the car. Stressful customer service interaction because they could not find a solution to alleviate the drop off issue beforehand. Very frustrating!Reviewed 2022 Aug 01

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4.0

Being greeted when I arrived would have been nice. There was one associate with a line of people and a ringing phone with no help in sightReviewed 2022 Jul 19

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2.0

The rental car agency canceled my reservation on the day of. Very poor experience.Reviewed 2022 Jun 24

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2.0

The Atlanta office was dirty. Was a dead cocaroach under my chair. The representative advised the tank was half full and offered no refuel for $39. As i pulled out of the location i realized it was only a quarter tank full. I advised on drop-off that I was misinformed and merely shrug his shoulders saying too bad. Terrible experience with Hertz. I'm an executive platinum flyer and travel often. Will avoid using Hertz in the future.Reviewed 2022 May 26

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10.0

Their was a cracked windshield on the van and the agent quickly resolved it at getting me another vehicle from another location, however it was not cleaned when I rec'd it. I had no time to take it back. All in all great experience with them. I'll rent again Thank you, LisaReviewed 2022 May 25

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8.0

good experienceReviewed 2022 May 19

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2.0

Your application and service sucks.Reviewed 2022 Mar 17

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2.0

When I went to rent a car they did not have one for me so I was not able to have a car for my rental. They should have called me and told me so I could have made other arrangementsReviewed 2022 Feb 22

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2.0

They didn't have a car for me. I had to go to 3 locations while on the phone with customer service. It was utterly awful. They also told me it was my fault for using Kayak to book.Reviewed 2022 Jan 06

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10.0

The staff was very welcoming and efficient. I was able to trust their guidance when I had a question about certain aspects of the rental.Reviewed 2021 Dec 01

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10.0

Keenan and Brandon facilitated drop off with ease. I was in and out in minutes with my receipt. Great service!Reviewed 2021 Nov 30

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• What is the most popular rental car from Hertz in Atlanta?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Atlanta.

• How many car rental locations does Hertz have in Atlanta?

  Hertz has 10 rental locations in Atlanta. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes