Pros: Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!
Cons: Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!
Pros: Quick service at Buckhead
Cons: Hertz customer service line is awful
Pros: I didn't like anything because there weren't any vehicles to rent even though I made a reservation. I had to go to another company and find a vehicle to rent and pay double because I was a walk in.
Cons: I didn't like anything because there weren't any vehicles to rent even though I made a reservation. I had to go to another company and find a vehicle to rent and pay double because I was a walk in. You could have called, text, or emailed ahead of time to let us know that there aren't any vehicles to rent don't come and/or gave a credit for the inconvenience. We drove 45 min to an hour to get to this location.
Pros: HERTZ staff outstanding!
Booked with PRICELINE and experience with them was HORRIBLE. NEVER USE PRICELINE!!!
Pros: Easy drop off
Cons: Only one person staffed at time of pickup with a lobby full of people waiting for cars that they didn’t have. We waited an hour for a car even though we had prepaid and booked a week in advance. The tire light came on not even 30 minutes into our trip and we had to pay more than once to air up the tire because it kept going flat. Not a very great experience.
Pros: Staff at pickup was outstanding!
Cons: Get a person to give a receipt at dropoff
Pros: Nothing you guys are terrible
Cons: Throw the whole company away and start again
Pros: The customer service at check out
Cons: Cleaner car but I’m thankful
Pros: The staff was really helpful and nice! Will definitely rent a car from this location again
Cons: The car had a glitches going on with CarPlay.
Pros: LaToya was very personable. A true professional, that was down to earth . I enjoyed how she handled things. I will definitely use your services again !!!
Cons: When I was about to return the car. It wouldn't start . So I called the roadside emergency number. They said it would be at least 40 minutes to just get through to the site. So I looked under the hood and saw that the battery cable was loose. I remedied the situation my self . But the emergency Roadside assistance shouldn't take that long. I suggest you partner with AAA
Cons: I’ve asked for a refund because no cars available when I went to pick up.
On average a rental car from Hertz in Atlanta costs ₪126 per day.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Atlanta.
Hertz has 10 rental locations in Atlanta. Take a look at our Hertz rental location map to find the best rental cars near you.
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