Guest reviews
Overall rating
8.5
Excellent
Based on 23 reviews
Cleanliness
8.3
Comfort
8.6
Pick-up/Drop-off
8.5
Value for money
8.4
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveler rating
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1
1
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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10.0
Pros: drop off was extremely convenient and all services were near perfect
Cons: nothing unless they were giving it free! Awesome all the way.
review from
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7.6
Friendly staff but unclear car
Pros: The staff member at pick-up was very friendly and even upgraded me to a slightly larger vehicle.
Cons: The car itself smelled so bad of body odor that I had to purchase air fresheners to mask the odor.
review from
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10.0
Pros: Very friendly
Cons: Nothing
review from
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7.2
Pros: good milage
Cons: I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch
review from
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4.4
bad location and dirty car
Pros: the lady at the desk was over the top in making my experience a good one. She washed the car, vacuumed it out and made me happy. She had a great "can do" attitude
Cons: car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.
review from
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10.0
Pros: The people on both sides were so nice!
Cons: I wish they would tell you a little about the cruise control & where the button for the gas tank.
review from
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8.4
Pros: it was very easy in and out
review from
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9.2
Cons: Didn't know that the pickup was not at the airport, but had to take a cab 6 miles.
review from
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4.0
Service
Cons: Not available at pickup Not mix-match the price Very dirty
review from
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10.0
definitely recommend renting from this company in
Pros: They go above and beyond to ensure a great rental experience
review from