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2.0
The Budget dealer was great. It is kayak that I'm rating poor. I ordered my car through kayak. When I arrived, the dealer didn't have any cars for the price kayak had quoted me. He said this happens all the time when cars are ordered through a third party. End result is I didn't get my car on the day kayak said I would. I picked it up the next day after ordering it directly through Budget.Reviewed 2023 Sep 27
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10.0
Van we wanted was available. No wait to pick up the car. Easy drop-off.Reviewed 2023 Jun 12
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4.0
The car we rented was not available at the time we came to pick up. We were told it was coming from another location, but it was not there when we arrived.Reviewed 2023 Apr 22
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2.0
Reserved a truck to move a couple items that could only be moved by a truck. Made the reservation 3 days in advance. When I arrived they had no trucks of any type or size. This has happened before with Budget/Avis. I learned long ago not to prepay as they usually do not have the class of vehicle reserved and give you a lower class vehicle. Then you must spend 30 minutes on hold to get a refund on the price difference. The next time I need a simple truck, locally, I will just get a uhaul as they always have what one has reserved. Maybe Budget/Avis should use the Rental software from U-Haul. HmmmmmReviewed 2023 Apr 13
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8.0
As soon as the car was started it displayed a Service Needed message.Reviewed 2023 Mar 07
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8.0
Rental was great except for the fact that the fuel tank was not fully filled up but more like 7/8 full. As I was dealing with a time crunch it was not worth trying to sort out.Reviewed 2023 Feb 03
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8.0
Wish I could have received a smaller car is all.Reviewed 2023 Feb 02
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10.0
Easy pick up at Daytona Beach airport.Reviewed 2023 Jan 28
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2.0
The car I reserved was not available so I had to take an upgrade at a higher rate than I was quoted. The agent was obvious and uncompromising when I asked I get the upgraded rental for the same rate as my original quote. I wasn't my fault that they didn't have a similar economy car. Then, this rental car's electrical system failed and I could not get into my rental. It had to be towed and I had to get a replacement vehicle. I had to make an extra trip to the airport where I got the another car. But I still needed to get my things out of the car that was being towed away. I would have had to go back to airport a second time with the tow truck to get my things out if the tow truck driver hadn't been able to open the rental for me to get my things. I can't imagine what would had happen if this failure had occurred at night while I was out dining with my family, if I had to make flight or out of town travelingReviewed 2023 Jan 08
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8.0
Very expensiveReviewed 2022 Oct 19
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10.0
The driver side mirror motor was not fully functioning. There were also 2 spots of adhesive on the dashboard. Otherwise, loved the car (white Charger)!Reviewed 2022 Oct 11
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2.0
Didn’t have a car ready two hours after scheduleReviewed 2022 Sep 13
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