Book Avis car rentals in London

Reviews for Avis in London

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

10.0

Car was great and staff were friendly. Pick up and drop off we’re fast and painless.Reviewed 2023 May 24

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2.0

We got run flat twice and had to call AA service 3 times on the road during our 3 days trip. It was horrible service ever because AVIS didn't maintain rental car properly. The service was overdue and the alert has been on during the tripReviewed 2022 Aug 31

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6.0

We waited forever for a shuttle bus and when it turned up, it had room for 2 people. There were about 8 people in front of us and 7 in our party with 3 little kids. We'd just got off an 8hr overnight flight and the kids were cranky. The party in front of us let us go before them on the 3rd shuttle to show up, but that could only fit 3 people. It took forever to get our whole group to the actual Avis location, over several shuttle busses. The desk was really busy and my pre-booking took forever to process. Not the slickest operation, but the car was new & clean and ready for us. Price was ok, vehicle great, process poor.Reviewed 2022 Apr 30

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2.0

When I booked a car you took £6 out of my bank abs I had the pay £40 when I got there, got all the way to London city airport to pick up my hire car only to be told it wasn't there some one using it kayak didn't update there list of availability and second was to be told I would have to pay a extra £50 on top of the £40 for a new car then to be told I had to pay a £200 for a holding fee which didn't explain when I booked the car so I will not be using these againReviewed 2022 Mar 07

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2.8

Cons:I will never use Avis again - ever. In Jan 2019 I booked a car for pick up at LHR Dec 16, making the mistake that my flight out of SFO was actually getting into LHR Dec 17. Had I picked up the car Dec 16, I would have been paying $460 for my rental period. With zero flexibility they wanted me to now pay £2000 for the same rental package (1 day less in fact). After a long haul flight with 4 biggish bags - which the Avis shuttle driver gave no help with - I had to go back to T2 and get a car from National for £600. Same size as my original Avis booking, help with baggage into and off of bus and even into my car! Enterprise rocks. Avis sucks big time.Reviewed 2019 Dec 31

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2.0

Cons:I made the mistake of not bringing my passport to the rental counter. Although not explicitly stated anywhere in the terms and conditions, a passport for foreign tourists is required to rent a car from Avis Heathrow. A driver's license is not sufficient documentation.Reviewed 2019 Sep 21

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9.2

Pros:Excellent staff.Cons:Very expensive vehicle.Reviewed 2019 Jul 30

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9.2

Pros:Pick up/drop off at T5 was awesome - not little bus. Very convenientCons:CheckIn process is long winded. Don’t know why the Avis rep (who was very helpful) has to go through so many steps to release the car?Reviewed 2019 May 13

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8.0

Pros:CheapCons:I think they gave me a car smaller than I rented but I was in too much of a rudh to argue about it.Reviewed 2019 Mar 27

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4.8

Pros:The staff seemed nice, but didn't inform you of extra things (like paying extra for wifi or navigation which are standard in all cars now). Also signage to get to location is HORRIBLE in the airport + no employees of the airport really know how to tell you to get there.Reviewed 2019 Mar 11

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9.6

Pros:I booked online and the auto booking had me pick up at T5 as it was my flight out. But I landed at T3 and didn’t realize. T3 Avis staff excellent sorting it out.Cons:Is it me or is there a clear deliberate check in pick up and drop off location? Small point.Reviewed 2019 Mar 06

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2.0

DisapointedPros:Car was clean inside.Cons:Night time flight tried to reduce the hassle of insurance early in the a.m. Made reservation on line with car rentals .com for a Hyundai -I 30 at he same time I purchased the collision damage coverage. This was through Allianz insurance. At check in at Avis they would not accept this insurance, they allowed me to call Allianz in the US their rep was helpful and was sorry the insurance was not accepted, a refund was offered and accepted. Bottom line I wound up paying about $ 100 more for this rental. And the car supplied was smaller than the model I requested.Reviewed 2018 Oct 08

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• What is the most popular rental car from Avis in London?

  Intermediate (Honda CR-V or similar) is the most frequently booked rental car type from Avis in London.

• How many car rental locations does Avis have in London?

  Avis has 11 rental locations in London. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Heathrow airport (LHR)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Avis have a car rental location at the airport: Gatwick airport (LGW)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Avis have a car rental location at the airport: Stansted airport (STN)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes