Book Budget car rentals in London

Reviews for Budget in London

Recent reviews

Traveler rating

Wonderful

20

Very good

11

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

14

8.0

The wait for pickup at the airport was very long. There was a lot of up sales once we finally spoke to the sales man.Reviewed 2025 Jan 06

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2.0

The car was not fully charged on pick up and we had to stop to charge and as a result a2.5 hour journey took us 5.5hours. My heavily pregnant wife was very stressed. There were no charger points available nor working when we stopped to charge. We then made it with 8miles left on the battery to the next charging station. We picked up my daughter 2hours late and that created further problems for the family looking after my daughter. They missed their connection to Ireland. The 155miles return journey to Gatwick we only just made again with less than 20miles left on the battery. We were assured the car would travel 255miles on a full charge. But it didnt ! All in all we had an awful experience and a very stressful journey, concerned all the way for my heavily pregnant wife. The girl at budget/Avis desk was Polish and her english language was very poor. I do need a car again Monday 4th for 1day hire again from Gatwick to take my daughter back to school and will use your search engine, but would be extremely concerned if we ended up with a hire from Budget again.Reviewed 2024 Oct 29

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10.0

The car was a little difficult to handle on the small roads in England. Also my friends were offered a hybrid and yet I wasn’t and I spent a lot more money on petroleum.Reviewed 2024 Sept 18

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2.0

Poor customer service.Reviewed 2024 Aug 27

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8.0

The shuttle van from the airport was fast and convenient. The representatives at the desk were friendly and efficient. There was no line like I have seen at other airports. The return process was fine (except the first representative failed to print us a receipt and we got no email either so had to go back). The car itself, however, left a lot to be desired. It was much smaller than the “typical” model they advertised and though it said “or similar” we didn’t feel it WAS similar. The interior had clearly not been cleaned and was missing a floor mat entirely on the drivers side. It had not been washed, at least not recently. As such, the wipers were so dirty that on the drive home, in a downpour, they honestly were a hazard — we could see next to nothing of the road due to the smears. When we tried to call the desk to let them know of these issues, no one answered… for three days. And when we emailed and requested a response, we got none then either. So communication was a huge problem too. In the end, we cleaned it ourselves and luckily the wipers didn’t need replacing, just a good scrub. But we were extremely frustrated.Reviewed 2024 Aug 23

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2.0

Not able to pick up the car due to issues with Budget computer system, had to cancel booking and rent with a different companyReviewed 2024 Jul 22

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10.0

No office in major city Brighton. Car was not supplied with Manual for instructions. Car insurance should be included at outset with quote as it is such a major component of the price.Reviewed 2024 Jul 01

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2.0

Insurance not included in price quoted or presented as an option. Price then doubled at pick up when car picked up to include insurance. Not receipt or rental agreement provided at pick up. Called ro request invoice not received, Bank statement transaction is for twice price quoted at pick up which is 4 times price quoted on KayakReviewed 2024 Jun 12

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8.0

Most of the experience was excellent but felt like the original pick up experience was too pushy in trying to upsell us to spend money on things we didn't need. They know we've just landed from a long flight and are experiencing jet lag and it feels like they are trying to take advantage of you in that moment. Maybe that's just they're job but that part wasn't pleasant.Reviewed 2024 Jun 10

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4.0

The hidden fees and what I was charged vice what I paid was outrageous. I was quoted less than half of what I ended up paying. I was deeply disappointed in this type of activity. I would much rather have upfront and honest prices and not feel like I was ripped of and taken advantage of.Reviewed 2024 Apr 21

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10.0

Easy pickup up and very easy to drop car off after hours. Staff were very friendly and the price was good for a weekend rentalReviewed 2024 Apr 16

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10.0

From the outset, customer service was awesome. It always has been when I’ve come here.Reviewed 2024 Mar 18

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• Where are the best pick-up locations for Budget car hire in London?

  Your choice of pick-up location depends mostly on how you arrive and where you'll be staying in London. One of the most popular pick-up and drop-off locations is the central Heathrow location at the airport because it's usually the departure and arrival point for travellers anyway. If you're located close to Putney, one of the best places to pick up your vehicle is at 152 Upper Richmond Rd. If you're located in the city centre, consider making your way to London Victoria Station for your car hire in the city.

• What are the benefits or amenities offered by Budget in London?

  One of the best things about booking your Budget car hire in London is the ability to choose your own type of vehicle. You'll have access to a wide fleet to suit your needs. A few of the policies offered by Budget include free cancellation and an unlimited mileage option. If you plan on travelling a long way, one of the best policies to choose is the fair fuel policy along with unlimited mileage. Another popular benefit of booking through Budget is the company's contactless policy.

• Where are the best places to park Budget car hire in London?

  Parking your Budget hire car on the street in London can be difficult between 8:30 a.m. and 6:30 p.m., thanks to the parking restrictions. But, there are various car parks across the city operated by NCP and Q-Park, which you can book in advance. There are over 100 car parks in London operated by NCP, while Q-Park has roughly 16 car parks located around Central London, such as those at Park Lane, Oxford Street, Leicester, Soho, Chinatown and Trafalgar Square.

• What is the most popular rental car from Budget in London?

  Intermediate (Kia Sportage or similar) is the most frequently booked rental car type from Budget in London.

• How many car rental locations does Budget have in London?

  Budget has 16 rental locations in London. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Heathrow airport (LHR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Budget have a car rental location at the airport: Gatwick airport (LGW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Budget have a car rental location at the airport: Stansted airport (STN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes