Cons: Line at counter too long. Only one agent assisting.
Pros: drop off was easy.
Cons: car wasn't very clean. crumbs in car and tourist brochures from prior driver left inside. Gave a car different than ordered. Had to wait in the cold a long time for the shuttle.
Cons: I was denied a car because I was 21 without a credit card.
Cons: My car started having check engine lights after the 2nd day & so my cruise control was disabled for the longest driving portion of my rental. I tried calling Budget about it & spent an hour on the phone, but just got sent back to the main menu after finally getting to talk to a live person and so I gave up. I ended up having to diagnose and fix the problem myself (the gas cap wasn’t on tight), but it took a couple of days before the check engine light went off & I could use the cruise control again.
Cons: There was poor instructions given to where the car was to be found by the attendant.
The vehicle didn’t not have updated registration tags, which could have been a bad experience for me.
The car had a very awful smell.
Cons: It was a little confusing that Avis and Budget were renting from the same kiosk.
Cons: Pickup and drop off were painful. I literally spent more time in line and waiting for the car than I spent flying from Baltimore to Detroit.
Cons: I returned the car full but yet they charge me $40 for gas they are thieves
Pros: The staff in Detroit was friendly.
Cons: I reserved a full sized car and at check-in I was asked if I would take a minivan instead. I said OK even though I knew I that I would be buying more gas. The agent motioned toward the parking lot and said your car is out there. He gave me a slot number and I wandered around for at least 15 minutes trying to find my minivan before the driver a passing vehicle offered me a ride to find it. Eventually, we found my vehicle and in more than 40 years of renting cars, this without a doubt this was the filthiest one I EVER received. I almost went back to the counter to refuse it, but with a 10 hour drive ahead of me I wanted to get on the road. Leaving the lot I expected to have the gate attendant review any damage. I told him that there was body damage to the car and he said, "we don't care about what we don't intend to repair" and he waived me on out without leaving his booth. The minivan drove OK, but as expected got poor fuel economy. When I arrived in Newark to return the vehicle, the check-in agent took my paper work and seemed surprised when he said, "you know you've go body damage on the right side of the car." After a moment of panic, I had to show this person that the damaged areas had been marked up in Michigan. He shrugged and said, "OK" before dismissing me. The bottom line, I will think twice before renting another can from Budget.
Pros: The car was fine
Cons: The experience picking it up was a disaster
Pros: Drop off was very fast and easy
Cons: Pick up process was a slow
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Detroit.
Budget has 1 rental location in Detroit. Take a look at our Budget rental location map to find the best rental cars near you.