Book Thrifty car rentals in Detroit

Reviews for Thrifty in Detroit

Recent reviews

Traveler rating

Wonderful

27

Very good

13

Good

11

Okay

9

Fair

8

Mediocre

0

Poor

23

Find reviews that mention:

car was cleanper day

get the carcustomer service

car availablecar smelled

friendly staffcredit card

great pricenever rent

10.0

Everything was goodReviewed 2022 Oct 22

review from

2.0

Van was brought up, left for 6 miles, then low tire light came on, went back, swapped stuff to another van. Sienna was learning curve. Had an emergency, at home. returned car to DTW lot used 6 of the 9 days. Got no receipt from accepting agent. Got home to my wife in hospital and found a receipt from Thrifty charging $198 for AP conc fee which I told them was already in the previous contract. Called 3 times, Thrifty refused to reverse. Even when i said they had 3 days rental revenue to use the van. Didn't want credit for the days, just not to pay twice for airport fee.Reviewed 2022 Oct 02

review from

2.0

First thing I did not get the car I ask for. The price of the car was to expensiveReviewed 2022 Apr 23

review from

10.0

The staff there was nice and very easy to work with.Reviewed 2022 Mar 17

review from

4.0

The vehicle is clean but not well-maintained. The suspension was very stiff and felt like it did not exist. The door light alarm was always on, even I closed all the doors firmly several times. And I had to walk across the parking lot to find the car in the rain by myself.Reviewed 2022 Feb 19

review from

8.0

Exterior of car was not clean. I upgraded to a luxury car category and the employees working did not really understand well which cars belong in that category. I expected a better overview of which cars I could take out of this category. Next time I will not upgrade due to this.Reviewed 2022 Jan 06

review from

10.0

Pros:Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!Reviewed 2020 Feb 16

review from

7.2

Pros:2019 Camry was a great car.Cons:$13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.Reviewed 2019 Dec 29

review from

3.6

Cons:Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.Reviewed 2019 Dec 26

review from

7.2

Pros:The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.Cons:The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!Reviewed 2019 Dec 10

review from

7.2

Pros:The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.Cons:The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the carReviewed 2019 Dec 06

review from

5.2

Pros:Staff was friendlyCons:The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.Reviewed 2019 Nov 21

review from

More

• 7.7 /10Enterprise Car Rentals at Detroit
• 5.0 /10Avis Car Rentals at Detroit
• 7.5 /10National Car Rentals at Detroit
• 6.3 /10Payless Car Rentals at Detroit
• 5.4 /10Budget Car Rentals at Detroit
• 6.3 /10Dollar Car Rentals at Detroit
• 2.0 /10Hertz Car Rentals at Detroit
• 8.6 /10Alamo Car Rentals at Detroit

• What is the most popular rental car from Thrifty in Detroit?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Thrifty in Detroit.

• How many car rental locations does Thrifty have in Detroit?

  Thrifty has 1 rental location in Detroit. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes