10.0
Everything went very smoothly. It would be great if Detroit airport had a covered area for the cars. It was raining and I had to run to my car which is kind of a drag when you have luggage, etc.Reviewed 2023 Aug 21
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4.0
The line to pickup a car took over one hour. The staff were rude and dismissive to those in line, as well as to questions from guests. Not a great experience in any way.Reviewed 2023 Aug 08
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6.0
Always way too long of a wait, last three rentals were with dollar at different airports and always the same long wait! It’s official we are done renting from dollar, will pay more to have better service.Reviewed 2023 Jul 11
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10.0
The agent in Detroit was as good as I have ever had. Friendly, efficient, accommodating.Reviewed 2023 Jun 30
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10.0
Amazing rep at the Detroit airport. To casual of a return at pwm.Reviewed 2023 Jun 30
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10.0
No problems. Good communication and car hand-offReviewed 2023 Jun 26
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6.0
Rental desk staff were friendly and helpful and once at the desk, paper work done in less than 5 mins. Less number of rental desk staff compared to the number of customers waiting in line to pick up cars - spent more than an hour waiting in the line.Reviewed 2023 Jun 21
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10.0
Everything was great.Reviewed 2023 May 19
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2.0
Terrible, 1.5 wait to get carReviewed 2023 May 17
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8.0
Office was under construction and a couple of people had been waiting for the manager for quite some time. My personal experience was seemless and the car was lovely.Reviewed 2023 Apr 28
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6.0
You kept $200.00 on my credit card and it was to be credited back when I returned the car. There was NO opportunity to discuss or look into this. The guy that checked me in simply said, "leave the keys" and there is your courtesy bus. I want to know where or when the $200.00 hold is released to me and have proof of it. Regis SaugerReviewed 2023 Apr 14
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8.0
The gas wasn't full when we got the car. Mileage range when we got in was 356 miles. When I filled it several times during the week range was 480 plus. Car was clean, many dinges and scratches but overall good for the price. Will rent againReviewed 2023 Apr 10
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