2.0
It was horrible didn’t get the car I Reserved & upon arrival I was charged an extra 200 without a heads-up or notice . .Reviewed 2023 May 31
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10.0
Everything was perfect 👍Reviewed 2022 Oct 30
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4.0
Interior not clean and gas tank was not completely filled.Reviewed 2022 Oct 16
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2.0
No one was there at counter when I arrived. 1-800 number was unhelpful. Had to rent with another company. I won’t use budget again.Reviewed 2022 Sep 22
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2.0
The Budget store was closed! We are currently fighting with Kayak and Budget to try and get our money back. It was very stressful and unneccessary.Reviewed 2022 Sep 01
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8.0
I would have like it if when I went to get the car the person at the desk or a co worker would show mi how to do certain things with the car. I sat in the car for 20 minutes trying to figure out how to connect the Bluetooth ended up driving two hours in silenceReviewed 2022 Jul 19
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10.0
Vehicle was excellent. Size, comfort and had all the bells and whistles. The only minor issue was, the windows weren't quite as clean as they probably could have been.Reviewed 2022 Apr 05
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10.0
Drop off in Wichita Falls at the Walmart on Lawrence Ave. There are no visible signs to indicate there is a drop off at this location. I drove around the parking lot looking for a rental car parking and found none. I walked from one end of the store to the other before finding a small alcove with a very basic set up. Recommend Budget place some signage out for folks to find them.Reviewed 2022 Mar 14
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10.0
nice car, good service.Reviewed 2021 Sep 24
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1.9
I was told on the contract that I would pay $33 at pickup, which I did. The contract stated that I would pay $88 at return. I actually paid $104 at the return. Stop lying to customers to get their business and then breach the contract.Reviewed 2021 Sep 04
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2.0
Pros:I waited for an hour and 20 minutes when I gave up just before midnight. There were 10 people in line total. Didn’t get my car and got a hotel.Cons:Double / Triple the staff.Reviewed 2021 Jan 11
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2.0
Cons:To insure a car was availableReviewed 2020 Jun 08
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