Book Thrifty car rentals in Fayetteville

Reviews for Thrifty in Fayetteville

Recent reviews

Traveler rating

Excellent

7

Good

5

Okay

2

Mediocre

13

Poor

0

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car was cleancar was dirty

car availablecredit card

get the carfriendly staff

great pricenever rent

per daypick up and drop

customer service

2.0

Absolutely the worst experience. The agent Travis is unprofessional. The overall experience was terrible. I’m extremely disappointed with how I was treated.Reviewed 2021 Dec 03

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10.0

Everything went smoothly. Friendly staff. Good price-value ratio!Reviewed 2021 Jul 18

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2.0

Pros:Late notice, he had a vehicle!Cons:The clerk spoke and probably did not understand me very well resulting in a $68 overcharge for my 4 day rental and I had to stand waiting for the previous customer for over 45 minutes! Please read everything!Reviewed 2021 Mar 06

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2.0

Pros:Nothing. They didn’t have the vehicle I selected and they didn’t refund my $33 depositCons:Refund my money if you don’t have the vehicle I requestedReviewed 2021 Jan 25

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10.0

Pros:Perfect for the familyReviewed 2020 Nov 30

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2.0

Pros:Nothing.Cons:Better customer service, have more cars and give all payments details before handReviewed 2020 Aug 04

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6.4

Pros:no, very stand offish!!!Cons:it seemed as if the agent read from a script... NEVER looked me in the face...Reviewed 2020 Jan 25

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2.0

Pros:Horrible service never renting from hereReviewed 2019 Dec 04

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6.8

Pros:Staff was good when I dropped off and understanding of my issue. They further discounted the rental for me to compensate for the inconvenience.Cons:The car was not cleaned well when I picked up. There was a lot of dirt and mud around the exterior crevices and door jambs as if the truck was taken off road by the previous renter. Windows inside were filthy and there was no window washer solvent left. Dash was also dusty.Reviewed 2019 Jul 13

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10.0

Pros:I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.Reviewed 2019 Jul 08

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5.2

Lady at desk was great, buuuuut...Pros:The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.Cons:I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.Reviewed 2018 May 07

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10.0

Easy and friendlyPros:Really easy pick up and drop off and the associate behind the dresk was friendly.Reviewed 2018 Feb 26

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• What is the most popular rental car from Thrifty in Fayetteville?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in Fayetteville.

• How many car rental locations does Thrifty have in Fayetteville?

  Thrifty has 1 rental location in Fayetteville. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Fayetteville airport (FAY)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Fayetteville airport (FAY)?

  Yes