Guest reviews
Overall rating
6.4
Good
Based on 11 reviews
Cleanliness
5.8
Comfort
6.5
Pick-up/Drop-off
7.0
Value for money
6.5
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
2
2
0
1
2
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
Zero customer service
Cons: I was in Fayetteville as the hurricane was in town. No message from Avis telling me rental stores were closed, as other local businesses were open. No timeline of when they would open.
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7.6
It was pre paid , I turned vehicle in a day early but still had to pay
Cons: Paying for an extra day when I turned the vehicle in early
review from
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10.0
Pros: So easy to rent a car with Avis, I've always used Enterprise. I will now use Avis for all my car rentals.
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10.0
Pros: Ease finding the location; very convenient.
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2.0
Cons: I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.
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4.0
car needed maintenance - terrible gps
Pros: Price was competitive
Cons: Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees
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7.2
Car not cleaned
Pros: Car was not cleaned prior to pickup. Tire pressure was low.
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