Book Budget car rentals in Louisville

Reviews for Budget in Louisville

Recent reviews

Traveler rating

Wonderful

5

Very good

14

Good

2

Okay

8

Fair

1

Mediocre

0

Poor

26

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car was cleancar smelled

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2.0

I was told that I would get a receipt by email, and I have not gotten one yet. I have to turn the receipt in to get reimbursed but I have not gotten a receipt.Reviewed 2023 Aug 26

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10.0

So wonderful. It is super great.Reviewed 2023 Aug 06

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2.0

No use in complaining nothing ever changes, but won’t rent from here again.Reviewed 2023 Jul 20

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2.0

I needed to switch the drop off location. Budget wanted to charge me $300 to do so! Ridiculous! I was prepared to pay $100, but $300 is insulting & greedy.Reviewed 2023 Jun 19

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6.0

The young man that checks us in at the counter was the most rude person I’ve ever dealt withReviewed 2023 May 23

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8.0

I had two rentals in 5 days. The first one was aweful! It was late in the evening and they ran out of cars. So the counter lady gave me a damaged sedan at right rear bump. I drove the car to my hotel and inspect the car and found the damage which was marked with white sharpies. Apparently they are aware of the damage but did not tell me. To get a peace of mind, I tried call customer service multiple times to solve the situation. It was a frustrating experience but I was able to reach the right department and have them recorded it. When I returned the car 4 days later, the receiving guy just laughed and told me not worry and he knew about the damage! But it was a bad experience. The second rental was smooth! I rented a car since my flight was cancellation. However, my wife left her purse when I returned it. The customer service was very helpful this time! One call and they reached out to the rental location and found the purse! What a difference in a day!Reviewed 2023 Apr 18

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6.0

No cars available when I got there so I went to a competitorReviewed 2023 Apr 18

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2.0

Van had seats falling apart and debris and trash including Mcdonalds wrappers and old burger. I've never seen anything like it. Was sent all around the city trying to find a replacement van and then when they gave me the keys, that van had trash in it as well. Sent pictures and Budget wasn't very responsive.Reviewed 2023 Apr 12

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2.0

They did not have the vehicle I ordered and could not give me one that fit my needs. I ordered a van and they tried to put me in a Kia Rio!!! So massively disappointed in how the workers at Plantside acted and how unimportant them not full-filling the confirmation. We found out when we got there, they could have called to save us the trip. Called customer service and they were not helpful at all. Only confirmed that they did not have any van for us. Worst experience of my life. I dont know if I will ever rent from Budget again.Reviewed 2023 Apr 09

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8.0

Car had trash left behind from previous user. Interior wasn’t vacuumed and dirty. Exterior was also dirty.Reviewed 2023 Mar 24

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2.0

I didn't get to rent the car.. I got there and they tried to charge me twice as much as the quoted price. Nothing online about only using a credit card.. it was a very poor experience and I won't do this againReviewed 2023 Mar 14

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8.0

Fob did not work well. Needed a battery.Reviewed 2023 Feb 20

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• What is the most popular rental car from Budget in Louisville?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Budget in Louisville.

• How many car rental locations does Budget have in Louisville?

  Budget has 5 rental locations in Louisville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes