Book Budget car rentals in Louisville

Reviews for Budget in Louisville

Recent reviews

Traveler rating

Excellent

24

Good

15

Okay

10

Mediocre

22

Poor

0

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returned the carcustomer service

car availablenever rent

car smelledcredit card

pick up and drop

2.0

I didn't get the car or similar to it. They don't explain fees or anything. Given wrong return policy.Reviewed 2022 Aug 06

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2.0

Reserved online and it never said anything about needing a credit card. Went to pickup the vehicle and the unpleasant person at the office just canceled my reservation and gave me the customer service number and went on to the next customer. I was unable to take my trip.Reviewed 2022 Jul 25

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2.0

They canceled on me 2 days before my tripReviewed 2022 Jul 16

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4.0

The service at the pick up counter was extremely poor. The person working at the counter wasn’t very knowledgeable about my booking. So, I look forward to Budget better training their staff.Reviewed 2022 Jul 06

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6.0

Automobile had expired plates. By waiting I got the minivan I reserved, it wasn’t certain they would have it.Reviewed 2022 Jul 03

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6.0

We waited 45 minutes to pick up our car--multiple people in line in front of us were waiting for cars that were unavailable, even though they had reservations. The staff was patient but it was frustrating to wait so long.Reviewed 2022 Jun 21

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2.0

I reserved a car with Budget through Kayak same day because flight changes required it. When I showed up I was told they could not accept same day reservations and had no cars. I was forced to get a hotel room last minute.Reviewed 2022 Jun 18

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2.0

The store had a sign displayed in the middle of the waiting room stating they accepted debit cards for reservations with a credit check. When I asked the manager said the sign shouldn’t be there. I offered to pay using the credit card attached to my apple wallet, but that also was not ok. I was not able to rent a car.Reviewed 2022 May 25

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10.0

Drop off and pick Up was easyReviewed 2022 May 14

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2.0

They canceled the rental and didn't honor the priceReviewed 2022 May 07

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10.0

Easy at a good rateReviewed 2022 Apr 28

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8.0

I wish they were more flexible on the drop off location. I called to drop off my rental at the airport so I don't haver to miss my flight. I was told that doing so will incurred additional charge, which is unfortunate. I ended up missing my flight.Reviewed 2022 Apr 13

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• 6.9 /10Thrifty Car Rentals at Louisville
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• What is the most popular rental car from Budget in Louisville?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Budget in Louisville.

• How many car rental locations does Budget have in Louisville?

  Budget has 4 rental locations in Louisville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes