Book Thrifty car rentals in Louisville

Louisville, KY, United States
19 Aug — 26 Aug
Same drop-off
Louisville, KY, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
", easy pick up."(in 959 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
" is horrible."(in 203 reviews)

Reviews for Thrifty in Louisville

Overall Rating7.4 GoodBased on 113 reviews
Cleanliness
8.0
Comfort
7.8
Overall
7.2
Pick-up/Drop-off
7.2
Value for money
7.4

Recent reviews

Traveler rating
31
18
8
15
0
Find reviews that mention:
2.0
Pick up lady was difficultReviewed 2022 May 17
review fromkayak
2.0
No cars available. Would recommend using another car rental service.Reviewed 2022 Apr 24
review fromkayak
2.0
The staff was friendly but there seems to have been a miscommunication about adding insurance which I had waived upon reserving the car online. I did pay for gas up front in order not to refill it before returning it but I ended up with extra fees which we’re not explained to me totaling $164 in addition to the $96 I paid to book. I feel cheated and deceived.Reviewed 2022 Jan 30
review fromkayak
8.0
Pleasant experience.Reviewed 2021 Dec 30
review fromkayak
6.0
The guy at the desk was really really nice but there was only one of him and he was in charge of two separate car rental companies which required separate computers. He also had really really nice customers who loved talking to him. This made each interaction last between 20-40 minutes. We were 4th in line, got there at 445 because we needed to leave town at 7, and we didnt get the rental car til almost 7, which pushed our schedule back quite a bit.Reviewed 2021 Dec 23
review fromkayak
10.0
Pros:Returning the car was a snap.Cons:nothingReviewed 2021 May 24
review fromkayak
2.0
Pros:Staff was great, experience was dreadful. It shouldn't take 1 hour to checkout and pickupCons:The airport location nis the worst experience I've ever had and Louisville airportReviewed 2021 May 23
review fromkayak
2.0
Cons:After waiting in line for 45 minutes they tell me they’re out of cars and cannot honor my reservation, made the previous day.Reviewed 2021 Mar 03
review fromkayak
2.0
Pros:Staff was friendly but was placed in a vw golf during a snow storm. Had to cancel trip bad return wasn't open.Cons:Better communication for returns, better cars and safety issues.Reviewed 2021 Feb 28
review fromkayak
7.2
Pros:Agent at desk was friendlyCons:I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.Reviewed 2020 Nov 16
review fromkayak
6.4
Pros:Never like the "up sale" stuff.Cons:The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.Reviewed 2020 Sep 20
review fromkayak
7.2
Pros:The price and the vehicle was great.Cons:At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.Reviewed 2020 Aug 20
review fromkayak

Where can I find Thrifty car rentals in Louisville?

600 Terminal Dr, Thrifty car rentals

Address

600 Terminal Dr

Hours

Saturday08:00 - 23:00
Monday08:00 - 23:00
Sunday08:00 - 23:00
Wednesday08:00 - 23:00
Tuesday08:00 - 23:00
Friday08:00 - 23:00
Thursday08:00 - 23:00

Phone

+1 502 375 0681

Good to know

Most popular location

600 Terminal Dr

Most popular car type

Supplier choice

Top tips for renting a car from Thrifty in Louisville

  • Supplier choice rental cars from Thrifty in Louisville are around 13% cheaper than other car types, on average

FAQs about renting a car from Thrifty in Louisville