Book Hertz car rentals in Louisville

Louisville, KY, United States
16 Aug — 23 Aug
Same drop-off
Louisville, KY, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Louisville

Overall Rating7.2 GoodBased on 116 reviews
Cleanliness
7.2
Comfort
7.4
Overall
7.2
Pick-up/Drop-off
7.2
Value for money
7.4

Recent reviews

Traveler rating
36
12
8
16
3
Find reviews that mention:
8.0
Very goodReviewed 2022 Jul 24
review fromkayak
2.0
When I showed up, they didn't have any vehicles available. Not sure why they would let an online reservation go through as they were turning away most people with reservations.Reviewed 2022 Jul 18
review fromkayak
8.0
They could not get the satellite radio to work. They did refund the money but this is a frequent issue with frankly all of the car rental companies. They need to streamline this process.Reviewed 2022 May 24
review fromkayak
8.0
No problems with Hertz. Liked the Buick Elantra.Reviewed 2022 Apr 25
review fromkayak
2.0
Car Rent in Louisvile area very very bad bad bad. ,Reviewed 2022 Jan 12
review fromkayak
2.0
Me quedaron mal con el alquiler y perdí mi viaje y reserva de hotel en Chicago.... no pude viajar con mi familia que vino a visitarme de otro pais, muy mal servicio por parte de la funcionaria que se burlo de nosotros...Reviewed 2022 Jan 01
review fromkayak
7.9
The staff was friendly. The car had a bad odor of cigarettes but we bought some air fresheners that helped some.Reviewed 2021 Oct 06
review fromkayak
1.9
We ended up having a blow out on the road and it took 2 days and ALOT of extensive holding times on the phone to get any help. What was worse was that the local offices never answered their phones during business hours to help in anyway. We gratefully got in contact with a representative that knew what she was doing, unlike the 3 others that were of no help at all - her name was Nicole. I couldn’t believe in a time like that how unprofessional and incompetent Hertz was. Good thing we weren’t completely stranded somewhere on the side of the road. One rep even told us we could contact our own tow truck (since there was no spare tire) and claim it on OUR insurance. What in the bloody?? Its not my vehicle!! What a fiasco. In the end it all worked out but I still haven’t gotten any response to my refund request for the 2 days we were without the vehicle.Reviewed 2021 Oct 06
review fromkayak
7.9
All was goodReviewed 2021 Sep 30
review fromkayak
5.9
I was scheduled to pick up my rental at 10 am. When I arrived I was told there were no cars available. They were expecting delivery from another city and it would be at least an hour. I would have appreciated a call advising of the delay. At 11:30 I was provided a car and an apology.Reviewed 2021 Sep 28
review fromkayak
10.0
When I picked up my car, branch manager Danielle told me that they would give me a ride home after drop-off if I needed it. I did. It was quick, convenient, and easy. In a world where customer service is struggling because of covid, Hertz did a great job. I was really impressed.Reviewed 2021 Sep 21
review fromkayak
10.0
great customer serviceReviewed 2021 Sep 12
review fromkayak

Where can I find Hertz car rentals in Louisville?

4165 Bardstown Road, Hertz car rentals

Address

4165 Bardstown Road

Hours

Friday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 502 491 3725

Address

600 Terminal Drive Ste 11

Hours

Friday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 502 361 0183

Address

1215 S Hurstbourne Pky

Hours

Friday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 502 326 1351

Address

4826 Preston Highway

Hours

Friday08:00 - 18:00
Thursday08:00 - 18:00
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 502 961 7163

Good to know

Most popular location

1215 S Hurstbourne Pky

Most popular car type

Supplier choice

Top tips for renting a car from Hertz in Louisville

  • Supplier choice rental cars from Hertz in Louisville are around 7% cheaper than other car types, on average

FAQs about renting a car from Hertz in Louisville